“This was my first time visiting total wine this morning and I had a great experience! The girl at the register I think her name was Steph was very helpful and sweet!”
“This shop has the best selection I've seen in the Bay Area. They not only have brands that I've been struggling to find, but they also have different sizes of the same one(I saw at least six different options for Oliva's Series V alone). They also have a ton of accessories and humidors. Most shops I've been to have one or two cigars that are at $10, but they have several really good brands still priced at $10 or even $8. They also have a lounge that looks nice(I didn't hang out in the lounge). Overall, it's an excellent shop with a wide selection and great prices.”
“(DON'T GO START A FIGHT THEN BRING 5 OF YOUR "HOMIES" THREATENING THE OWNER, I WOULD'VE PULLED 2 GUNS ON YOU)I will not go anywhere else, the prices are great the owner and his employees are extremely nice and will take care of you, few times they refused to charge me for products. DON'T LISTEN TO THE OTHER IDIOTS.”
“So I started coming here a year ago since my kids go to school down the street. I used to stop in to buy Ashton's since this was what I smoked. The Staff asked me if I have ever tried some other brands which I had not heard of. Let me tell you that in the past year, I have tried some great sticks and have since discovered "New" blends and flavors that I would not have ever experienced if it weren't for the great staff members they have. The shop has the largest selection of cigars in the Bay I've seen however I have not been to other stores in SJ or elsewhere that I have heard have large selections. The caveat here is just bc a humidor has a large selection doesn't mean the selection is a QUALITY selection. The owner Joseph is a stand up guy and he is helpful and knowledgeable as is his staff Rick and David. The store has some pretty hard to find sticks..I know some stores may say they have stuff that's hard to fin dbut trust me when I say they have rare stuff. I googled searched some of their "hard to find/rare" items and found that even online retailers did not have what Mission Pipe had in their counters. I probably shouldn't be writing this since people will now come and find my secret stash! *LOL* There is a smoking lounge in the back and there is no fee or charge, however, they do not allow outside cigars to be brought in to be smoked. All cigars purchased in the store or previously purchased in the store can be smoked in the store. Trust me when I say that chances are they will have what you smoke...unless you smoke garbage, then you'll be S.O.L. The prices are fair and often cheaper than most other stores, but in my opinion the biggest value this humidor has going for it are #1) Knowledgeable owner and staff; 2) GREAT customers who are friendly, knowledgeable and willing to share experiences and reviews of their favorite cigars; 3) A great owner who appreciates his customers and who doesn't believe in just having expensive merchandise and gouging customers. Joseph believes in creating customer loyalty and it shows through his actions not words. OVERALL, if you are a cigar aficionado, a beginner, or know absolutely NOTHING about cigars but you are interested in trying or just looking for gift ideas, you should DEFINITELY stop into this humidor.”