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September 2023 by Andres D.
So go to order. There is no acknowledgment that im standing there at the front of the line by the middle aged lady... No big deal, it happens. A very nice, younger asian lady eventually shows up and greets me to take my order, which was a latte. As i am waiting for my order, after some time, the middle aged woman puts a drink out and says "Latte". I asked "is this the coconut latte" and she snaps, "That's not yours". Okaaay... so I just leave to get a separate item (I'm inside safeway). When I returned, I see Mrs. Grumpy pants placing what looks to be my drinks down, since I'm the only one there. I didn't confirm. Wouldn't want to upset her with my annoying questions. This SB still gets 5 stars because the other girl was very nice and people have their bad days. But I'm posting this in case you're always having bad days, in which case, quit being a b*tch. :-)
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August 2023 by Tawab H.
08/06/23 I asked her for a simple drink and she was not even able to make it. Poor service unfortunately I won't waste my time ordering drinks there anymore
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August 2021 by Shashwat Nigam
Not a long wait line. Well attended and well served
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June 2021 by Ramon Signett
The staff is super friendly.
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March 2021 by Christian V.
Friday love $5 any grande drinks plus pastries all Friday long. Last day for this offer. Just want to say thank you for the barista tonight!
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March 2021 by Ian V.
Friday love $5 any grande drinks plus pastries all Friday long. Last day for this offer. Just want to say thank you for the barista tonight!
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August 2020 by Jesus A.
Very nice place, some good service especially from that worker Julia, she was very nice and sweet would definitely come back.
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July 2020 by mini
It was a hot day in July so my husband and I went to the Starbucks in Pleasanton to get one of their very good green tea ice teas. Service was good.
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February 2020 by Sathyan S
ok service and totally unfriendly staff. I guess it's the most unclean Starbucks in the area.
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January 2020 by J W.
The Associate (I don't know her name) who was in the morning 9'ish was showing zero basic customer service. Through out the entire transaction to order coffee she was showing an unwelcome facial expression and zero communication (did not say a single word). She was showing the same attitude when asking to refill the half and half from the concession stand. Totally not a good experience on this particular transaction. Quite often I stop by this Starbucks in Safeway and their service is pretty good. The Associates are friendly and showing good customer service, but unfortunately not in this morning.
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October 2019 by R B
One of my go to Starbucks. Good size, clean, and ample seating with a few tables outside too. Staff here is always quick and friendly. Good amount of parking, it’s next to the Noah’s bagel shop in the Safeway shopping center.
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September 2019 by April H.
Trisha was the kindest most attentive barista I have ever had! She was so sweet and went out of her way to clean one of the reusable cups for me! Hope to see her again at the Starbucks, She is amazing!
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September 2019 by Lavanya T.
This is by far the best Starbucks I came across, all thanks to its wonderful customer service by Dawn and Tricia. They are both super sweet, try to connect with the customers, fulfill your needs just right, make the best coffee and always have a wonderful smile which shows they enjoy their work. This is the reason I prefer going back to them in Safeway rather than going to the exclusive Starbucks store in the same block. Cheers guys. Keep the great work going!
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August 2019 by Venkat
One of the best Starbucks in Friday valley area.
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July 2019 by Fun Time
One of my go to Starbucks. Good size, clean, and ample seating with a few tables outside too. Staff here is always quick and friendly. Good amount of parking, it’s next to the Noah’s bagel shop in the Safeway shopping center.