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January 2024 by Madhu Katragadda
I appreciated honest, genuine, friendly service
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January 2024 by Raj K.
I spilled coffee on my laptop keyboard and it stopped working. Screen work's Austin took a look immediately and diagnosed the issue. They also ordered the part and fixed it as soon as the part landed. Super fast service Thanks to Austin & Jimmy who were real knowledgeable and courteous.
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January 2024 by paul cobb
I'm happy with customer service I received would use again
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January 2024 by jose luis delgado
EXCELENT !!! THE BEST SERVICE FROM PROFESIONAL PEOPLE , FAST , QUALITY , VERY GOOD ? PRICES...CUSTOMER SERVICE ? % VERY ATTENTIVE PERSONAL SERVICE...HIGHLY RECOMMEND...DOWNTOWN TOWN PLEASANTON ...NOT TOO MANY PARKING SPACES...
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January 2024 by Yasmeen Quraishi
Fantastic service and fantastic staff. I had to get my charging port changed and both people I saw were helpful and did a great job. Prices are reasonable. Definitely recommend, they provide a wide range of services for phone upkeep.
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January 2024 by Shae Heidari
Great and honest customer service. I dropped my Samsung 23 phone and half of the screen went black, so it was cheaper to fix it here than dealing with Verizon. I overnight shipped it so I can get it fixed the next day before the holidays. They had it done less than 2 hours and it's brand new again. I highly recommend them with professionalism and trusting them with my phone.
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December 2023 by Doryann D.
Went in 2 weeks ago to get my screen repaired. The gentleman that helped me out with my repair was super kind and helpful, and convinced me to buy a $40 screen protector to avoid future damage. While this felt rather pricey to me I assumed it was because of the quality and listened to his advice to purchase from them. Now this afternoon, 2 weeks later, my phone dropped from my table on to my office floor and the entire screen cracked and is displaying black spots and lines of colors. I called and asked if they would at the very least refund me for the price of the very expensive screen protector I paid for and they told me the best they could do is a $10 coupon for another screen repair & screen protector. Would not return, there are much better repair centers with more affordable pricing & better customer service.
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November 2023 by Christina A.
WOW. Oops, dropped my cell phone causing the back glass to break, was afraid it would spider web spread. Decided to go to Screenworks for the repairs, they ordered the needed part which arrived in less than a week. Dropped off my phone today, within less than an hour it was ready for pick up. These guys have great customer service, the business is clean (which cleanliness important everywhere), pricing was fair plus they had my phone fully charged! I highly recommend Screenworks for everyone, unfortunate I will probably be back many more times lol
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October 2023 by Tanmayi K.
they fixed my phone wayyy faster than expected, its been working for the past year and we're going there again today!!
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October 2023 by Barbara F.
Quick, fast and easy. Thanks again. Great pricing. Very polite and prompt responses. Would def go back here again for more phone repairs and battery replacements.
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October 2023 by Joseph R.
Screenworks is a fantastic tech destination. Their service is impeccable, and their prices are fair. Recently, they added a privacy screen to my phone, and I couldn't be happier with the result. It's clear that they prioritize both quality and customer satisfaction. Highly recommended!
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October 2023 by Christina Sun
The team at ScreenWorks is truly amazing! I highly recommend them without any hesitation to anyone in need of phone repairs. This is my second time visiting this store. The first time they fixed the back screen of my iPhone 14 Pro Max with a reasonable price and high quality. This time the same phone suddenly stopped working; it wouldn't even stay powered on when connected to the wall charger (battery overheating problem from Apple). Austin and Jimmy at ScreenWorks were incredibly knowledgeable and helpful, ensuring I found the best solution at the most reasonable cost. They guided me through the entire process, from ordering the new battery to diagnosing the issue, backing up my data, transferring it to my personal external drive, and ultimately moving it to my replacement phone.Austin and Jimmy went above and beyond to provide exceptional service, and I believe their dedication and expertise should be recognized. I hope this review not only helps them get the recognition they deserve but also contributes to the success of this local small business.
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October 2023 by Veera Raghavan
Very professional with work and diligent with the service timelines. Greatly recommended.
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September 2023 by Alexandra D.
Jimmy was super helpful and nice, I had a shattered screen and he got it fixed faster than I could have ever expected. They have a large waiting area with chairs and There's even a iTea spot next door to hang out and have a drink or snack if you feel like it. The prices are competitive and the service was amazing. My screen was acting up about 2 weeks later and I called Jimmy and he asked me to come in to get my screen fixed under warranty! They stand by their work and I appreciate that. Thanks screen works
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September 2023 by Marsha P.
I took my iPhone in for a new battery. No appointment necessary. It was completed in 20 minutes. I found there were several eating establishments nearby. I went to the Taqueria. My phone was ready when I returned and I thought the price was very economical! Highly recommend this business! Thanks for timely and friendly service!
