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July 2023 by GB Jr
Filled with Aloha Spirit. I've gotten multiple pieces from them, including my wedding bands. Great selection of beautiful Hawaiian jewelry. The staff are courteous and friendly!
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June 2023 by Ana Diaz
I like this place specifically because they have a clearance section. Bought couple items in the past good prices and the ladies are friendly
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January 2023 by Julie D.
The sales people are very sweet and attentive. They explained the jewelry and what it means. They stayed in my price line. The jewelry is absolutely beautiful
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September 2022 by G Blon Jr
Filled with Aloha Spirit. I've gotten multiple pieces from them, including my wedding bands. Great selection of beautiful Hawaiian jewelry. The staff are courteous and friendly!
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March 2022 by Juanita M.
Will never shop here. There were no customers in the store, I walked in asking if I could get my finger sized for a ring, immediately the lady tells me they don't have a ring sizer, I asked, "you don't have a ring sizer?" she said because of Covid, I just looked at her, then she said "unless you want to buy a ring." That's BS! needless to say, they lost a sell, I felt discriminated against so I left.
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March 2022 by My Art Channel
When I entered the store they welcomed me as if I were a regular client, I was able to find many options and prices within my budget, the attention was first class.
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November 2021 by Seema McMaster
Talk about going above and beyond for your customers.These folks are superb. I had to get a couple of bracelets altered. I had no idea getting alterations could be so tedious but Anna stayed on top of it, so did Violet and the other young lady. It took several months and I had almost given up hope but they didn't. They made it happen.Thank you all for your help.They have an awesome collection as well. Something to think about for the up coming holidays.
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November 2021 by Adrienne K.
Repair ticket number is 190729, dated 10/10/2021. A day after my previous review, another lady from the store called me and informed me my beautiful ring is ready for pick up. I stopped by the mall and picked up my ring yesterday when they're in the process of closing for the day. The mall closes at 8pm but the store closes at 6pm... I didn't know that but was glad they were able to let me pick it up yesterday. They tried to explain to me normally repairs can take weeks/months... I thought that was unbelievable but didn't want to argue because it was a long day for me yesterday. Honestly, if I was told upfront that repair will take weeks/months, I would never ask them to do the repair. Especially when my ring was not sent back to headquarter for authentic repair by Na Hoku.... So it was pointless to argue. They had me sign the paper that I was satisfied with the repair work before I can take the ring, so I signed. I will find a good camera and take a nice zoom-in photo of the repaired ring for this review.... Corporate asked me to reach out and provide details on my purchase... hehe... they should just look into this repair ticket and find the info. My purchase info was collected/verified when I turned in the ring for repair.
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September 2021 by Jacqueline Guerrerotery
My family and I have many pieces from this organization and explicitly this store. We have even befriended one of there floor laborers. There gems is lovely and they likewise do fixes. Be that as it may, in case you are sending something to either get resized or fixed, do remember they do send it back to Hawaii, which is the place where it is totally made. So it takes some time, however relax, they generally return looking so delightful, and there stuff it additionally truly tough.
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May 2021 by Silvia
Violet is courteous and extremely knowledgeable takes her time with you . They have gorgeous pieces ? can't wait for my mother's Day gift! ?
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February 2021 by Kristi S.
In July of 2020 I was presented a ring that was tanzanite, opal and diamonds for engagement. I was super excited but with in 4 months 4 stones came out and the opals were like slivers of aluminum foil with a build up underneath to make them look substantial. I sent it back and after 2 months I still don't have a repair or even and estimate and was told it showed of wear. I had it for 4 months and took off all the time. With a ring costing over $6,200 it is a huge disappointment not mention poor quality and even worse customer service. This ring is junk!!!
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December 2020 by Navin K.
"I am grateful that Na Hoku has reopened." This was one of the entries in the gratefulness journal I started maintaining a couple of months ago. Sandwiched between "I'm grateful for having a meaningful job" and "I'm grateful for Season 2 of The Mandalorian." In case you're wondering why, it's because my wife has had a hard year - with having to juggle keeping the home humming through covid, kids battling virtual learning and social distance from their friends, and a grouchy husband who had to start a gratefulness journal so he could smile at the end of a long day filled with Zoom calls. I wanted to get her something nice for the holidays. But the woman is notoriously hard to shop for. Expensive doesn't ring her bell. Bling equals blech in her vocabulary. Simple elegance is what she aims for - but what that means is often a mystery to me. Which brings us back to Na Hoku. She likes their selection. Not too expensive. Not too much bling. Simple elegance. Check check check. Which is why "I am grateful that Na Hoku has reopened."
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December 2019 by Francine L.
Na Hoku Best place to buy Hawaiian jewelry! Great service and easy returns. Friendly staff w/awesome attitudes. Recommend on Oahu bigger selection. Mahalo!
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September 2019 by Kya Malia Poy-Wing
My family and I have many pieces from this company and specifically this store. We have even made friends with one of there floor workers. There jewelry is beautiful and they also do repairs. But if you are sending something to either get resized or repaired, do keep in mind they do send it back to Hawaii, which is where it is all made. So it does take a while, but do not worry, they always come back looking so beautiful, and there stuff it also very durable.
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August 2019 by Melissa Abalos
Yesterday was the best experience I've had so far at this specific store location. The lovely ladies were accommodating and friendly. Love to shop jewelry here because of the many beautiful collection and meaning or symbolism behind the pieces of jewelry.
