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March 2023 by Diane A.
Five star service for sure. Right on time, no hanging out and talking, strictly moving quickly to get all the boxes and furniture into the truck. Furniture and art coved in protective blankets. Unloading went smoothly as they placed furniture in each room. Nice guys too. Office staff also very nice and efficient.
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March 2023 by Rich R.
This is the worst experience I've ever had with any business. They would not come out and give an estimate because of (Covid). They told us they didn't need to because they were professionals. When they came over to pack us they never mentioned that it was going to be a lot more than they said. We sold three rooms of furniture before the move and yet the price was 3 times higher than they said. If you're going to move out of California please check out your mover, there are a bunch of unscrupulous contractors out there. They take advantage of us so get at least 3 estimates from different movers. I wish you luck. If I was your friend I would tell you to never use Magic Movers!!!
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February 2023 by Romie C.
Best movers ever! We used Magic Moving for a move from San Francisco to Walnut Creek recently. We have nothing but positive things to say. Best move ever and we've used many other moving companies. Scheduling from sales office was super easy and very helpful. Movers were highly athletic, uniformed, very efficient and took care consistently wrapping everything we owned. Very impressive! They took time to organize, disassemble our furniture and asked when our boxes were unmarked where they needed to go. They were professional, polite, careful and fast! Worth every penny! We highly recommend hiring Magic Moving and Storage. Thank you guys!!
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January 2023 by Muntaka P.
Magic is an amazing company! We just moved to the east bay from San Francisco 3rd floor no elevator! We have a lot of big bulky and heavy furniture not to mention a ton of boxes, but as usual these guys swooped in with little effort and careful handled/moved all of our possessions without any issues. This is the second time we've used Magic Moving, first time from Utah to San Francisco. Both times the movers were professional very careful, friendly and super efficient. Professional and First rate all the way!! Whether local, long distance, easy or difficult, I Highly recommend these movers. You won't be disappointed with Magic Moving & Storage! Thanks guys!
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September 2022 by Google user
Exceptional company and service. Steve William and Eduardo were a pleasure to work with! I have extremely heavy large annoying furniture but these guys were strong careful and very respectful of my belongings. I couldn't get them to even take a break!! I moved from my three bedroom + house into a two bedroom over- stuffed condo. When it all did not fit the movers took my remaining stuff into their storage.... Very accommodating and what a relief!!\\n\\nVery professionally run business, everyone is friendly helpful and polite. Thanks again guys well worth the price! Will definitely use again and highly recommend Magic Moving!!
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August 2022 by Fay P.
Quoted me a price of $350 for less than an hours worth of work to bring an armoire (chest dresser ONLY) from my downstairs to upstairs. I was scheduled for delivery the next day, but I received an email the evening prior requesting another $100.00 bringing my total to $450 to move a single item. In the end they did me a favor because I found a reasonable company not seeking greed who is only charging me $200. I would not recommend a company who doesn't stick to their word and calls last minute to price gauge. Keep browsing people & you will find affordability & quality! I verbal agreement was by phone where $350 was set as they said they were doing me a "favor" by reducing the flat rate initially. However, after sending the photo of my Armoire as requested; later.. the evening prior to the movers coming; I was sent an email that read: "We aren't able to do the move". This company didn't even have the decency to call me. I do not recommend spending almost $500 dollars to move an armoire, or single item. In addition, I have no reason nor would I ever utter lies pertaining to a convoy for no reason as this company is suggesting with their reply.
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July 2022 by Michael G.
I signed an agreement 3 weeks before my move and made it very clear that I live up a steep, long driveway. They indicated there would be no problem because their drivers are experienced but they would send out a manager to check the situation. I also let them know that my furniture was being moved from my home in Danville to an auction house in Alameda and the truck would need to be unloaded by 4:30. They were sent pictures of all the furniture which was to be moved. I called a week before the move and asked if everything was a go. I was told YES. Then 2 days before the move they called me and said their truck could not traverse the driveway to my home. I was extremely upset by the timing of Magic Moving notifying me that they could not accommodate my move. I asked what they could do for me to make the move happen. Their option was to add a second smaller truck with an additional driver to move the furniture up and down the driveway. The cost would be 50% higher and they would not guarantee that delivery would be completed by 4:30. They knew I had no alternative due to the short notice. I asked that, under the circumstances, would they give me a price break. Answer was a short and stern NO. Pay the price or they would cancel. Very unethical, unprofessional and certainly not customer focused. I would give a ZERO however the four movers worked very hard and did make the 4:30 time. If you have any out of the ordinary concerns for your move; do not trust Magic Movers!!
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July 2022 by Gt G.
This company is THE BEST! The office staff are so helpful and professional, and communication was clear. Nancy never got frustrated with my constant questions. The movers themselves, on both sides, were great - and they moved some heavy and awkward shaped items! They had to store some items for us between putting our house on the market and our move out date, and everything came back in great shape. I would recommend Magic Moving to anyone; they made the moving experience so much better. With all the stress involved in this process, it's important to have confidence in the people storing and transporting your things. Thanks everyone on the MM&S team!
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April 2022 by Pearl Y.
My experience with Magic was great! I needed to store my stuff for a couple of months in between my two homes. Movers were quick but very careful, very respectful. They packed my fragile items and used their packing pads to wrap up all my heavy big furniture. They redelivered all of my stuff in tip top shape, nothing mishandled no issues whatsoever. Very courteous, very professional people and very good at what they do! I've told all my friends, family and will hire them again in the future! I highly recommend hiring Magic Moving & Storage! Thank you so much guys!
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March 2022 by Romela B.
Great choice. After searching for different moving companies I was lucky enough to choose Magic Moving and Storage who is actually referred to me by a friend. We needed to store our items in between our two homes for a couple of months; their storage warehouse was clean and well organize. I felt very comfortable about our valuables. When it came time for delivery the crew was very polite. They put everything where we wanted it very carefully. They reassembled our cabinets, hutches, tables, and beds. They were very helpful and accommodating, absolutely no issues. The crew was very professional and friendly. I highly recommend using Magic Moving and Storage.
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January 2022 by Tim S.
Wouldn't recommend them as Magic broke a couple antiques that couldn't be replaced. Was compensated nowhere what they were worth. Little to no response from customer service. If you have any valuables, move them yourself.
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December 2021 by Jasmine P.
I highly recommend using Magic Moving & Storage. I have used them twice on a local move within the Bay Area, and now for a huge move to Texas. They have been courteous on time, very helpful, and prepared me for the long haul. As expected, not a scratch, dent, rub, or any issues...they even arrived a day early. Dave and his team were phenomenal! Wrapped and carefully inventoried all of my items, and made sure everything was packed, correctly, seamlessly, and efficiently. The crew laughed, joked, and had fun; didn't even take a break. If you are looking for professionals who are meticulous, careful, experienced, and take their job seriously, this is the company for you. Price is worth every penny. Give Magic Moving a call, you will not regret it. Thank you to everyone.
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October 2021 by Tina Tran
Exceptional company and service. Steve William and Eduardo were a pleasure to work with! I have extremely heavy large annoying furniture but these guys were strong careful and very respectful of my belongings. I couldn't get them to even take a break!! I moved from my three bedroom + house into a two bedroom over- stuffed condo. When it all did not fit the movers took my remaining stuff into their storage.... Very accommodating and what a relief!! Very professionally run business, everyone is friendly helpful and polite. Thanks again guys well worth the price! Will definitely use again and highly recommend Magic Moving!!
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September 2021 by Christine T.
My husband called Magic Moving for our move from Discovery Bay to Pleasanton. We were originally quoted a total of $1700. That price was already higher than we've paid before, but supply and demand and inflation prices etc fine. We anticipated a max of $2000 including tips. We had 4 movers who were nice and nothing against them personally. Most didn't speak English so my husband spent a lot of time (on the clock) repeating instructions and explaining...keeping in mind everything we had was already packed and ready to go yet they kept asking "does this go?" At least one worker took breaks during the move and was on his phone in our new house. They also packed our custom wood pieces and some broke (didn't know that until after they left). At the end of the long day, we were hit with a $2500+ bill NOT including tips. Suddenly there was all this "overtime" and "double travel time fee". Why was this all not part of our estimate?? For the estimate and actual bill to have a difference of $800......something is not right. I've called the number 4 times. 2 times they say "I can contact the office to have someone call you" ...why not connect me directly? Both times, no one called me back. The other 2 times I spoke with the same person and got no where. I asked both times to speak with a manager and still waiting over a week later. Avoid this company if you can!
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August 2021 by Linda P.
Our move to Napa from Brentwood was flawless! Thanks to Edwin, Favian and Raphael it was our best move ever and we've done this 17 times! They arrived right on schedule, laid out protective carpet and then they went to town. We've never seen movers like this. They were efficient, fast and very protective of our goods. They wrapped and taped all the furniture and carefully loaded the truck. All in just two hours. They arrived at Napa after we did. No delays. The unloading went as flawless as the loading. They did not appear to want a break but we bought them lunch and made them sit and enjoy. They then finished up, collected all the wrapping and left. Start to finish (including lunch) : 5 hours! Boom! Just like Magic! So go no further. Call Magic Moving!
