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April 2024 by Frank Ramirez
Got no help in this store.not even a greeting! Good job Lush
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March 2024 by Heather Stevens
Katya and Alex did an amazing job hosting a birthday party for my daughter. The girls had a great time and were fully engaged in the activities we planned. Thank LUSH for a fantastic experience and memories!
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February 2024 by Carlos Diaz
A little pricey but I understand they have to pay rent for the shop and being inside the mall customer service is great employees were all friendly
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February 2024 by Katherinne dardon
Every time amazing service!! This teams is amazing !
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February 2024 by It's Me
Really disappointed that we were unable to return an unneeded item last Thursday. We didn't have a receipt bc it was a gift, but it was unopened and clearly marked as a Lush product. We would've been happy with a store credit, but price of item has dropped significantly since we received it and so we had to make an even exchange for shampoo we don't need instead of a credit for half the value of the gift. Lush products are awesome, but they are very expensive. We'll gift the shampoo as we can't use it (which is why we were returning it in the first place!), but would've liked some lotion or bath salts. Oh well. On the upside, employees are friendly, polite, and seem knowledgeable about their product line.
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October 2023 by Frances Montiero
Wonderful service Evie! Definitely will come back to buy more products.
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October 2023 by Carlos Carmona
Evee was hella helpful helping me sort through stuff to get as a gift. I had a great experience at Pleasanton Lush
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August 2023 by porche smith
I’m a Lush girl now! Jolynn assisted me with picking out the right products for my hair and skincare routines and everything smells amazing! Angel helped me pick out bath bombs for my mother and sister and recommended products that help with muscle aches. Thank you both
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August 2023 by Hope Cook
Check out my boy Angel at Lush he is absolutely amazing. He is super helpful and he knows all of the products. Keep Angel around he is Lush?. Thanks again for your help❤️.
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August 2023 by GreenFingersFarm710 #SpOILedFam
My wife absolutely loves these stores always a treat for her
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August 2023 by Renie Bartman
Love Lush regardless which one I'm at.
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February 2023 by Jade McMahan
Good products. Horrible customer service. If you can find another location that would be best. Ordered for delivery yet they only delivered partial of the order then offer for me to come in and pick up the rest even though they too were paid for same day delivery.
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January 2023 by Zach G.
This Lush location is the best. The store isn't very large, but because of how it's laid out you are able to move around and shop even when it's busy. The staff are incredibly kind and friendly, they greet you when you come in and check if you need anything. They are more than happy to demonstrate products and explain things to you. There's a great selection of bath items, lotions, etc.
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December 2022 by Adriana M.
First off the workers here are very rude. Google says store opens at 11am. I called to ask what time they opened because it was past 11am (almost 11:30) I asked a friendly question and the worker who answered was very rude about it. Another time, a worker who was helping me had poor hand hygiene and tried to help me with very dirty finger nails and even tried to give me a toner sample on a cotton swab! The products here are overly priced and skin products broke me out. The only good thing here is the charity pot lotion but even that is overly priced for a small container. The bar soaps smell really nice and lather up nice but I dislike how the color of the bar soap stains my bathtub so it's not worth it. Wont ever come back here again. Very bad experience every time.
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October 2022 by Gema Vargas
They lady who helped me was definitely an impresdive employee and knew how to sell the products well