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December 2023 by lynn wong
Always able to find hats a like here
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October 2022 by Mohan Venkatesh
Friendly staff, as well as a wide range collections of hats and jerseys.
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September 2022 by Jesus Gonzalez
Excellent service perfect place to go if you would like a wide array of great options, professionalism at its finest , the #1 place to get a cover (hat) embroidery within a very short period of time. You literally can just pop in and get exactly what you’re looking for at a fair price aswell. I’ve been a loyal customer here for 5 years and this is why. Friendly expedient service. I highly recommend LIDS ??
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September 2022 by adam cambra
THEY DO NOT ANSWER THE PHONE!
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June 2022 by Jeff Borovitz
DO NOT USE THESE GUYS FOR CUSTOM EMBROIDERY WORK! I would give them zero stars if that were possible. I ordered 4 hats to be embroidered they were to be completed on June 1st. They missed the deadline. They told me to come back on June 2nd in the afternoon I did and the store was not opened. I called on June 3rd said I was coming down to pick up the hats he said okay. When I got there they were not done. One hat was finishing up on the machine. When he took it off the machine the logo was angled. He tried to hand me that hat without trimming the threads. When I pointed out the logo not being straight he blamed the embroidery file. We have used the file for shirts and it was straight. He mounted the hat wrong to have it at an angle. DO NOT USE THESE GUYS FOR EMBROIDERY WORK!
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May 2021 by Joseph Anzo
? ? A+ service ??
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December 2020 by Frank Shuman IV
If u want custom hats then u found the spot!embroidered hats
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December 2020 by Spencee Spence
Great staff and good service
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December 2020 by DazzlingMama 3.
This store is so slow, employees don't know how to work the stitch machine, a simple name took over an hour!!! They need to train these kids better!!! Do not come here!!!!
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March 2020 by Paul Watson
No 2020 ⚾ hats!
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January 2020 by G Gordon Worley III
sometimes they have cool hats. mostly just a lot of sports hats.
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December 2019 by Scott H.
Used to be a really nice place to get your hats done , now they have an almost fully retarded guy in there that has zero clue what's going on claiming to be manager , the guy didn't know what an atom is ? Really scary.
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December 2019 by Cheyanne G.
I honestly couldn't wait to get out of this store after being in it for about five minutes... you walk in and there are four of the workers standing around the cashier register just talking amongst themselves. No acknowledging anyone that walked into the store. Not only were they talking amongst themselves but they were using such foul language like ever other word coming out of their mouths. Which was even worse with having a four year old with us and having to hear them curse so much and so loudly. Someone asked for help looking at their collection on 49er's hats and they told her they didn't have any. How do you know have any 9er hats here?!?! Then another customer asked about embroidery on their hats and the employees told her that their machines have magically broke today and it will magically be fixed tomorrow if they wanted to come back then. They were too damn lazy to work the embroidery machine! These were the laziest employees I've ever come across and management or even higher deserve to know that they have such crummy employees!
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October 2019 by Stuart I.
Very low selection for a shopping mall. One person shop with nothing exciting in there. Its too bad because i have purchased about 10 hats from there before.
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September 2019 by Trent L.
Well I was just in lids ... I might i add I'm from Vacaville I just drove here to this mall to shop with my wife .. I figured nicer town (upscale) higher end quality of stores.. nope I was wrong the two African American boys that were running lids were unprofessional the smaller one was talking about how this b**** smell good look good or homey said she was a hot and etc .. the tall guy dropped the f-bomb about 3 or 4 times while I did a lap around the store looking for a Steelers hat .. no one said nothing to me or my wife .. like welcome to lids or can I assist you ....NOTHING .. super bad representation of your store ... won't be back ... and I hope others don't go back ... fire those poor excuses of employees