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September 2024 by sidharth chand
they sell junky cars at astronomical price. straight pick and pull junk yard, here. Sold my a Honda at a high price with a blown head-gasket, badly adjusted valves and bad struts thanks jay. better deals on (true car) always get an used car inspection, especially with this guy
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September 2024 by Annie Le
Bryan made my car purchase a breeze! The whole process was quick and easy, and the dealership itself is such a cool spot, filled with vintage items that add so much character. Bryan is an awesome guy who's taken over the family business his father built, and he's continuing the tradition with great service and professionalism. I couldn't be happier with my experience—highly recommend checking them out!
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October 2023 by Galilea Arellano
Bought a used car here last year for what I thought was a good price given the mileage, and it broke down on me within days. When I contacted them, he said he had forgotten to get a smog check done on the car before selling it, also explaining why I had not received my new registration. I had to pay out of pocket to tow the car back to them (I live two hours away) and then I had to drive back again to pick it up a week later. The guy was not at all communicative or giving me updates on the car while his mechanic was supposed to be fixing it. Didn't even get a call when my car arrived on the tow truck. I was the one repeatedly calling to ask. When explaining the issues on the phone, he sounded like he had no idea what he was talking about. The last response I got was "When do you wanna come get the car?" Since then, I have spent almost the cost of the car again on repairs, new parts, and labor while having the car in and out of shops. Do not recommend this place at all.
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May 2023 by Jason Balch
*Fantastic* buying experience, start to finish. Top Shelf customer service! Brian is a class act - made buying my new ride painless and easy. I'll be buying my next car from Brian, too. Thank you, Jay's Auto Center!
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May 2023 by Marvin M.
My son was shopping for a reliable, inexpensive car. He searched all the usual websites. We found a potential car at Jay's through CarGurus.[Advice to car buyers: Get a Pre-Purchase Inspection. It's worth it!]Brian, the owner, is an honest dealer. We asked about taking the car to a local mechanic for a Pre-Purchase Inspection. He had no problem with that. The car checked out and was mechanically sound. Next, we needed to make a deal that the young man could afford. We researched the car and knew what it was worth. Brian also knew its value. In fact, he posted the KBB value in the windshield and showed his price was a fair amount less.Then came financing. Brian had a couple of options, but my son was not approved for them. We went to a local credit union, where he did qualify for 80% financing and payments he could afford. Brian was patient, supportive, and stayed in communication with us through the process. When it came time to pick up the car, he even opened the shop an hour early, just for us.I don't understand the bad reviews here. A couple of them appear to be from fake accounts. Our experience with Jay's was superb. I recommend that you check it out.
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December 2022 by Carlos B.
I called jays last week about a truck that was on the website. Brian told me it was available and I came down to check the vehicle out. Brian showed me the truck and handed me the keys for a test drive. The truck sold itself and Brian's easy going attitude made the process easy. Not typical for a car lot as I am used to pushy salesmen. Paperwork process did not take long and Brian took the time to explain the paperwork and answer all of my questions. I would recommend coming here for a used vehicle.
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December 2022 by Nick T.
I saw a used car that these guys had for sale that was a very specific configuration and happend to be exactly what I was looking for. Brian got back to me quickly and was very easy to deal with, including working with me to get an inspection by my family mechanic, and once that was done, I was in and out of his office in under 45 minutes, and all the paperwork were completed like clockwork. The car was as advertised and interior was cleaned up very well. Brian even alerted me to some pre-existing body issues that made sure I was aware of it before I even saw it.Buying a used car is never an 100% sure thing, so at the end of the day buyers do need to go in any deal with the right expectations, but as far as getting a used car goes, Jay's auto was a great experience.
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October 2022 by Louis R.
10/20/22, found on CARGURUS, I don't recall which site, I bought a second 2003 Toyota Tundra V8 SR5 4x4 Step-side this time from Brian last Friday last week. Brian's father Jay began this business during 1940's in San Leandro, California so they know the business. . Brian gave me an excellent deal !!!! I had the truck inspected prior to my purchase. There's a few minor things for me to follow up with but, all in all, this truck is a classic. If you have a chance to buy an older model Tundra V8, buy it now. All trucks from all manufactures worldwide are phasing out the V8 to V6 Turbo. V8 engines will be nostalgic. When Brian has another exact model, I will buy again.
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June 2022 by J Michael
My housemate wanted a car and found Jay's Auto Center online. It was a great experience, there was no hard sell, she was allowed to take her time. And was given an honest deal on the car. Wow, excellent place to buy a used car. She was very pleased with the whole experience.
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May 2022 by F C
Got a wonderful price on a very desirable vehicle. Brain made negotiating for the price very easy. Let us do a complete check of the vehicle before purchase and was very kind and patient.
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February 2022 by Eugene Groomes
Brian sold me an awesome Tahoe at a great price. He is awesome. His office is located in the heart of Pleasanton. Check him out for some amazing deals.
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February 2022 by Jayme Madison
Definitely paid way to much for the van I bought. I understand that old vehicles will have problems, especially with high mileage. However, I have had to do many many repairs in the first few months and regret buying this at the price it was sold to me for.
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November 2021 by Jessica B.
I was in the market for a new car since mine was giving me too many issues. I did some research and found Jay's auto center online and I scheduled an appointment to look at one of his cars. Brian was very friendly and helpful as soon as I got to the shop, he let me test drive the car and was fair on his pricing. It was a quick transaction, no nonsense experience of buying a used car from Brian. Thanks for my new car brian! I highly recommend going to Jay's auto center if you're in the market for a new car and don't want any BS!
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November 2021 by Jessica O.
I was in the market for a new car since mine was giving me too many issues. I did some research and found Jay's auto center online and I scheduled an appointment to look at one of his cars. Brian was very friendly and helpful as soon as I got to the shop, he let me test drive the car and was fair on his pricing. It was a quick transaction, no nonsense experience of buying a used car from Brian. Thanks for my new car brian! I highly recommend going to Jay's auto center if you're in the market for a new car and don't want any BS!
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August 2021 by The G.
I was looking for a good used vehicle and I saw a Honda for sale at this dealership before I bought the car I hooked up my scan tool and noticed some of the IM readiness codes we're incomplete . I believe this guy is just clearing codes and selling junk.