-
September 2022 by Rowie T.
This review is specifically for the cashier Stephanie. I stood in line , packed my merchandise, greet her hello and i'm respectful all around. When time to pay and I would like to split my payment and because she never done it, she was all irritated at me. Handed the receipt to me and i say thank you but no response back from her. I felt like she just want me to go away and continued to just talk to the person after me, I shopped and paid my merchandise regardless on how i paid it, i shouldn't be treated differently.
-
August 2022 by Yelp U.
Prices are high, staff have snarky attitudes but products and store are good. I miss the bulk bins they used to have for nuts and dried fruits. I take my shopping elsewhere most of the time because I don't want to be distracted by such consistently bad service, but they do have convenient hours.
-
August 2022 by Scott H.
Nice safeway. Uncharacteristically friendly and helpful staff. Amazing clientele. Clean store with plenty of stock. Convenient parking.
-
June 2022 by Tanya T.
Gas was affordable, place was clean, line was short and moved quickly. Got in an out in 15 minutes! So much better than Costco for the same cost per gallon.
-
May 2022 by Darr T.
I just want to give a big UPS to the people at Safeway who make american-made sandwich the sandwich had no pork on it and it was well worth the $10 I spent I didn't buy it in Pleasanton I haven't been in Pleasanton in a while but I enjoyed shopping there and the people at Safeway are down to earth thank you for a good night sandwich have a blessed day
-
March 2022 by Josh F.
This review is specifically for the bakery. I had ordered a custom cake for my sons birthday, when I can to pick it up the employee seemed confused. Eventually he said they don't have it. Since the party was that day we just had to get a pre made cake We picked one and asked if it was white cake, he said yes, but when we went to eat it it was chocolate cake. I came back the next day to shop and checked out of curiosity if the custom cake had been made, it still hasn't been made and again the employees seemed confused. I will not ever rely on Safeway for any bakery needs again.
-
March 2022 by Gordon D.
The fuel station here is closed for 6 weeks I was told once I got there!!! There is NO mention of that on the website nor Yelp!! Very inconvenient!!
-
March 2022 by Sandy G.
They rude store dirty. Wrong prices i Complained after I was rung up for the wrong prices I went to the customer service and Simon was the person you helped me and he went and looked at the price and then he said oh it was for a different food and then said to me you should READ THE SIGNS!! He said in such a rude unprofessional manner and then I complain to the manager about it and he told me to calm down the manager this store has completely gone downhill this used to be a great store I would not go to the store again if you have to go to the Safeway go to a different one this one is filthy dirty rude employee. And the store is in violation of health code restrictions because you cannot have product on the floor so stacking cases of water on the floor is a violation of health code you're supposed to have it 6 feet off the ground this is health code standards this is not acceptable. And also to anyone who buys Energy drinks I think it was Redbull I'm not sure it wasn't energy drink do not buy Energy drinkfrom the store the vendor who is stocking it or employee not sure I was standing on cases of it to stock the shelf who knows where his shoes have been and with Codvid do you really want to drink a energy drink with someone's dirty shoes who have been outside who knows where have they been walking and they go to the bathroom with their shoes on and they're standing on your drinks you're about to drink just so you guys know anyone who drinks Energy drink energy drink I think it was red roll or monster I'm not positive I was disgusting and I walked away I should've took a picture please don't buy it from the Safeway if you do and you get sick now you know why.
-
January 2022 by Lizzy L.
This is for the pharmacy department only. The pharmacist here is rude, don't know her name, but she's rude as hell. She's hiding at the back and refused to come talk to us.
-
November 2021 by Joe J.
Wow, How can so many Deli employees not actually help customers. You do know that lunch starts prior to Noon? So you are ready ready ready when the Lu ch crowd. I see they are cleaning and making it nice but customer service comes FIRST! I go to Sandwich Dept. and Employees always look lost !!!! Waited about 4 minutes, employee comes over asked me what I wanted and then walks away for an additional 3 minutes, and did not come back, never mind!!!!!!! Thanks for cutting into my lunchtime!
-
October 2021 by Jennifer V.
Stopped to get gas after being in heavy traffic and terrible weather for over four hours, and we also wanted to use the restroom tonight (Sunday October 24, 2021 at roughly 8:10pm) and there was a sign up saying the restroom was closed for cleaning. I explained to the attendant that I was having lady problems (you would think another woman would understand, especially since there weren't any other bathrooms nearby and when you are bleeding you don't really have time to look around for another bathroom ya know?) and she simply said "the bathroom he have bleach" so I said "that's fine, can I go in?" And she said "no he have bleach" so then I had to raise my voice and say "I'm bleeding and I need the bathroom" to which she said "fine go ahead". When I went in it was filthy, complete with toilet paper stuck the the toilet seat, trash in the garbage can, paper towel stuck to the sink and no wet spots of "bleach" anywhere so I have no idea what she thought she bleached. Not sure why she had the bathroom closed. At first I thought maybe she precleaned so she wouldn't have to do it at the end of her shift, but like I said it wasn't clean, so that wouldn't make sense. She was extremely rude to my husband and daughter who used the bathroom and bought some scratchers too. This is where we stop whenever we road trip this way and we always rely on being able yo take care of gas and bathroom at this location. Tonight was weird, and the attitude was just uncalled for.
-
September 2021 by Patti D.
This review is for the Bakery at this Safeway. I loved, loved, loved my rustic wedding cake and cupcakes. The cake was beautiful and so delicious. We had so many compliments from our guests on both the cake and cupcakes. The price was so reasonable too. A big shout out to bakery manager Ubaldo and his team. Thanks for helping make our special day so wonderful.
-
July 2021 by Robin M.
Starbucks --please stop giving free "sweet cream" to customers who yell & bully your employees, then charge us nice customers who pay for our extra sweet cream! Your manager needs to stop cow towing to the rude, loud, abusive customers. You do realize you are rewarding their bad behavior, right ?? I'm so tired of seeing the same customers receive free extras, or drink makeovers for acting like spoiled children. It's also unfair for you to require your new employees to uphold the company rules, only for the manager to break them herself.
-
May 2021 by Lillian L.
This is for the FLORAL department. Very TERSE. Would benefit with some basic customer service training. I did go at a very busy day.....Graduation time.....but still, basic politeness would go a long way...I regret not getting names....
-
February 2021 by Larkin L.
Bob in the meat department was so helpful. He showed me a better value package of London broil and gave me advice and cut it perfectly for my beef jerky. Other store's butchers left me wishing I'd cut it myself. BTW jerky came out excellent!
