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January 2024 by Vinay Panchal
I have been a member of this place before it was acquired by Bay Club and after the Bayclub transition experience is sub par, the service is not what they charge for and they keep increasing membership fees every 6 months.In the last 12 months they have increased the fees by $45 without any significant improvements to the facility.More importantly, they are not transparent about their price increase. They send out an annual update, or an update with their achievements and sneak in the price change in a single line without any explaination. (image attached)We have been considering other options, just received a notification about VillaSport next door and might switch over.
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November 2023 by Julie Smith
Everyone is willing to show how to use the equipment , talk about different clothes in the shop, & explain different drinks & food in the cafe.There is always equipment to use & classes to join.The kids are carefully watched & encouraged to join in the kids' activities.This club is good for all ages & skill levels.
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October 2023 by sha tang
Very unprofessional faculties here!! Been here when it was Clubsports! But recently a few incidents happened to me personally at the facility was extremely disappointing. The way their employee handled the situation was so unprofessional(especially the one name Michelle) is just awful. Definitely moving away from this place. There are far better gym around us. Think twice before you walk into the gym.
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October 2023 by Edgar Lopez
Very large and expansive in the activities and exercise options they have. Clean, efficient, and I’m very glad I got to check it out (I was staying at the Hilton next door).
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August 2023 by Clumsy Thumbz
This gym is very clean and organized. Their equipment and facilities are well maintained.It has complete amenities - weights, lifting, yoga area, swimming pools, cardios, classes, tennis court, basketball court, etc.It also has a quiet place to work, be on meetings, etc in case you get a call to work.Only downside, it is a bit pricey.. A month it is about $135+ but I really like this gym.
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July 2023 by Salamat Tussupbek
A Refreshing Escape at Bay Club Pleasanton - A Step Above Bay Club Fremont!Having been a member of Bay Club Fremont and recently experiencing the temporary closure of showers due to renovations, I had the opportunity to visit Bay Club Pleasanton, and I must say, it exceeded my expectations in every way. In fact, the showers, sauna, and changing rooms at Bay Club Pleasanton proved to be even more impressive than those at Bay Club Fremont.First and foremost, the showers at Bay Club Pleasanton were a delightful surprise. The renovated facilities showcased a sleek and modern design, providing a clean and refreshing atmosphere. The water pressure was fantastic, and the temperature controls were precise, ensuring a comfortable and invigorating shower experience. It was a true pleasure to have access to such well-maintained and luxurious shower amenities.Furthermore, the sauna at Bay Club Pleasanton was an absolute oasis of relaxation. The inviting warmth and soothing ambiance created the perfect environment for unwinding and rejuvenating after a workout or swim. The clean and well-maintained sauna added an extra touch of comfort and tranquility to my visit. It's a fantastic feature that sets Bay Club Pleasanton apart from its counterpart in Fremont.The changing rooms at Bay Club Pleasanton were also noticeably superior. They were spacious, well-lit, and thoughtfully designed. The lockers provided ample storage space for personal belongings, ensuring a clutter-free and organized environment. The attention to detail and cleanliness in the changing rooms further enhanced the overall experience at Bay Club Pleasanton.In addition to the outstanding shower, sauna, and changing room facilities, Bay Club Pleasanton maintained the high standards of service and amenities found in its sister club in Fremont. The staff members were friendly, accommodating, and always ready to assist with any inquiries or requests. The overall atmosphere of the club was welcoming and conducive to a positive fitness and wellness experience.While Bay Club Fremont is undergoing renovations, having access to Bay Club Pleasanton was an unexpected privilege. The superior quality of the showers, sauna, and changing rooms at Bay Club Pleasanton truly impressed me and made my visits even more enjoyable. It's a testament to the club's commitment to providing exceptional amenities and ensuring the utmost comfort for its members.In conclusion, Bay Club Pleasanton stands out as a top-notch fitness and wellness destination, surpassing even the standards set by Bay Club Fremont. The showers, sauna, and changing rooms at Bay Club Pleasanton are truly exceptional, offering a luxurious and rejuvenating experience. If you have the opportunity to visit this club, I highly recommend taking advantage of its superb amenities and enjoying a refreshing escape from the everyday.
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July 2023 by Michael Hahn
Let me preface this by saying that my constructive feedback/complaints wouldn't exist if this wasn't a luxury gym. Bay Club certainly has more amenities and cleaner facilities than other local fitness gyms. With that said, Bay Club Pleasanton needs to step up their game. Firstly, they've raised my monthly dues TWICE over the last 6 months with no disclaimer or warning. I have no idea what these rate increases are going towards. The locker rooms are hardly ever usable because people lock their items in lockers and leave for the day, leaving very few lockers to use for us folks who are actually there. I was told a cold plunge was going in, never to be seen. And they rearrange the layout of the weight rooms every few months or so, making it difficult to find equipment where it last was. Ice machines are never working and the flavored water dispensers never actually have flavored water. Showers are sometimes hot water only and sometimes cold water only. Steam room only works sometimes. I submitted a ticket to speak with someone from corporate regarding the increase in dues and never received a call. It just seems impossible to speak with someone about complaints. I love this gym, but ever since Bay Club took over it has been completely downhill.
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July 2023 by Steve Rabin
2 outdoor hot tubs, and a huge hot tub in the mens locker, and never out of order, I love their hot tubs! It sure would be nice if they stayed open later than 9pm on Fri, 7pm on Sat, Sun though.
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June 2023 by Clinton Dow
Really nice club! Enjoyed working out here. Everything you want.
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May 2023 by SUNIL PALAMUTTAM
I had an outstanding experience with Jenica at the Pleasanton Bay Club. She made the membership process an absolute pleasure by patiently explaining everything in great detail. Her approach was not only professional but also warm and welcoming, creating a delightful atmosphere throughout. Jenica's exceptional service made the entire experience hassle-free and enjoyable.
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May 2023 by Leen Sol
Bay club offers a beautiful gym and comfortable lounges, and if it weren’t for the rude worker, Alandra, that I had the unfortunate encounter of meeting, my review would be 5 stars. I went into the shop just to look around, and she immediately was very rude, not willing to answer any of my questions and giving me dirty stares as I walked around. I tried to ignore her, however she kept mumbling remarks under her breath. The final straw was when she muttered “terrorist” as I left. I’m a hijabi women and this blatant islamaphobia and racism I experienced is the sole reason I will never be returning to a bay club. It’s absolutely unacceptable and unfortunate that employees like Alandra are hired and represent this otherwise beautiful establishment. I would not recommend going to this club to anyone until they address this problem in their staff.
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May 2023 by Amit Borwankar
I had a great experience with Jenica Hadley at Bay Club, Pleasanton. She is very friendly and helpful, and took the time to understand my needs and goals. She is also very knowledgeable about the gym's facilities and programs, and was able to answer all of my questions. I felt confident that I was making the right decision when I signed up for a membership. I would definitely recommend this gym to anyone looking for a great place to work out. Jenica is great, and the gym itself is top-notch. I'm really happy with my membership.
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May 2023 by Kassandra Pierce
I had friends tell me they love Bay Club and I finally came around to checking it out. I was enjoying the nice gym, lounge and overall having a decent experience until I went into the shop. I was wearing a crop top and a worker named Alondra told me she was glad I was “confident enough” to have my stomach showing. I asked her why that was and she said “you have an odd body, beautiful.. but odd”. She also made a comment on my acne, asking if I had chicken pox from all my acne scars/current acne. Will not be returning, she was so unnecessary snarky and rude. Wish I could have had a different impression on Bay Club.
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May 2023 by Anne NecKar
I just want to give a "thumbs up" to Adrian, the tennis court administrator. There was an iasue with a court reservation and Adrian handled the situation with calmness and understanding. He was very professional and I really appreciated how he handled the situation!! Thank you Adrian!
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April 2023 by Daria Sullivan
Nice place, clean shower rooms a lot of equipment. Sauna is a little small.
