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June 2024 by TJ
Emails and tickets on hoa system go unanswered even with repeated follow ups.
CC&Rs are not enforced and are misguided. Ridgewood Manor 2 dumps garbage into Ridgewood Manor 1 side. Instead of holding rwm2 residents responsible for illegal dumping, they send letters to rwm1 residents about proper garbage disposal.
Kids play on the streets. So if you're just trying to get to your house in the evening after a long day of work and hit one of these kids you'll be going to jail even though this is a breach of fiduciary duty.
Good luck if you have pests. They don't want to pay for pest removal.
Parking: nobody follows the parking rules. People park in front of their garage, some people don't use their garage and park in guest parking or clog up the streets.
I'm not sure how an hoa has the legal ability to put a lien on your house when they are allowed to break fiduciary duty constantly and expect dues to be paid on time.
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March 2024 by John Shera
Moves at their own pace. No sense of urgency at all regarding critical matters like exterior termite infestation, dry rot, etc. Harasses community members for certain CC&Rs while everyone else in the community gets a free pass.
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February 2024 by Angelica Pickles
I have been living in one of their communities for five years. The HOA treats their tenants like it is a Section 8 housing community. The dumpsters are regularly overflowing so it smells in the parking lot, the parking structures are falling apart, and recently shut off my hot water, then turned it back on so that it is barley warm in my shower. Without following up with other tenants, they are passing the buck to the owner of the unit stating it is their responsibility. Three years ago, the HOA collected an extra $2500 from each member for a supposed plumbing project that was supposed to be completed within the year, and they are not even half way done. Four years ago, a parking overhang collapsed and crushed five or six cars that were parked underneath, the HOA never replace the structure and the tenants had to use their own insurance to get their vehicles replaced or repaired. I had an extreme number of mice coming into my unit when I first moved in and the HOA refused to send out pest control to my unit although the mice were in the walls and in the communal attic.
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September 2023 by Irene Tsai
They are the worst HOA. They are not very helpful. The manager hasn't a very nice attitude and is so rude not even trying to help you make you feel like you are stupid and don't know the rule. Obviously, I'm asking for your help, and I got shut down right away and left us to figure out the problem. You are the HOA and supposed to help your customers.
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August 2023 by J F.
Yet another 1 star review. Where to begin, how about the fact that only 4 of the security cameras are working, or that Jennifer lied to me about it when I reported my car was broken in to, or that she lied again about emailing me w/ a response when I provided a police report. Then there's the damaged car port that has remained unfixed for going on 3 months. I could never imagine being so incompetent or treating people so dishonestly in anything I've ever done. I guess CJM is lucky there's nothing below 1 star. I swear if i won the lottery I'd buy the company just so I could fire that lying sack of shi* Jennifer.
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August 2023 by Teed O.
Jason wouldn't have a job if mom and dad didn't own the company. As the president of our HOA for 10+ years, I made an error rehiring them because I was tired of babysitting the old management company and other members of the board who fired CJM prior to me joining thought CJM were the lesser of the evils. Big Mistake. Over the past couple of years, he continues to hire IDIOTS. He claims they are VETTED which means VERY EXPENSIVE. I think there may be other motivation involved but don't want to get into litigation since they are trying to spend all our reserves. I wish that anyone who thinks of hiring them could talk to me first. If you read this and still hire CJM you deserve it. The sign above HELL says, "Abandon all hope, ye who enter here!"
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July 2023 by Hong Pham
Very bad company/management. All they do is collecting your money and not doing anything!
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December 2022 by Debbie Akel
CJM dropped us like a hot potato. They’ve been our management company since our homes were built in ‘95.Makes you wonder.
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December 2022 by Manju K
Extremely bad HOA, I would not advice to buy or rent any property managed by this association/HOAThey try to make money on every little thing and keep sending unnecessary invoices.Fioli Loop Resident
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December 2022 by Michael Huddleston
I was on the Westaire board during 4 years of CJM management. We had ongoing issues with landscape company that took 3 years to address and some are still ongoing. CJM support of company was questioned many times. It was hard to get the minimum of 3 bids on jobs. We went through 4 different site managers. I don’t think that they ever were adequately staffed to handle our association. The complaints of each manager was same story every time. Very friendly and promised to take care of problems. Getting consistent results was very frustrating.
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December 2022 by Carolina Tello Zeleski
Had I known anything about this HOA, I would not have purchased a condo managed by them. Tom Lewis is unhelpful, and snarky to homeowners. Slow response. The HOA was going through litigation with the builder and the resolution has been a ton of construction work that is being horribly managed. We are in constant state of noise, workers dumping garbage and food leftovers everywhere, sometimes we get zero notices of the work that will be done, even work that is significantly disruptive. It's a nightmare to live here and as soon as the work is done we are considering selling.
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December 2022 by martin riggs
BeWARE Garbage company, they do nothing, they manage nothing, they use company’s they get kick backs from , poor quality repairs by lowest bidders, none responsive, don't waist your time and money hiring these losers. The girl manger is the worst, completely useless . Do not buy any property These losers manage you will be sorry.
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December 2022 by A Fuentes
Utter lack of transparency, follow through, and professionalism. If you want an HOA manager to waste your homeowner's time and money, this organization will accomplish that.
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November 2022 by Khine Zar T.
Worst of the worst management service ever! They left us without hot water for a week. Very regretful to live in a place managed by them.
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September 2022 by Debbie A.
CJM dropped us like a hot potato. No warning nor explanation. Makes you wonder. They've been our management company since our homes were built in 1995. Makes you wonder!
