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June 2023 by Belmonda D
Adorable and safe
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May 2023 by David G.
I don't know where they are getting their 5 star ratings! I would give them ZERO, but this is not available!Maybe they are giving them free storage or something, or these reviews are FAKE! But these guys are rude and very argumentative. First of all they are only open till 7, which i thought was a little strange, and if you don't get out by 7 they lock you in!2nd of all, They raised my storage amount without telling me, they said because i got a free month in the beginning that they could do that, then after i wrote them and called them on this... they said they could give me a 9 dollar discount for 3 months. THen they said i could vacate if wasn't happy.they argue all the time and they threatened to auction all my stuff, send me to collections, restrict my entrance. if i didn't pay the whole month even though im leaving on the 3rd for good... never to return!!!!this is the worst business i have ever delt with!Please stay away from these people, they will make your storage stay a living hell.
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May 2023 by Stephen Capps
It’s a storage place. A little pricy, but my stuff is safe and secure
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January 2023 by Steven Tenbears
Outstanding service thank you Sean!
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July 2022 by W Lynn
Rude staff. Dude in the office loves to mansplain, interrupt, and talk over you... Rent increases every few months- we are paying double what we started at a year and a half ago. They have limited the access time by two hours in the evening; having no access after 7 pm is extremely incovenient. The lights in the common spaces/hallway are always burnt out and the timer for the unit lights wasn’t working for several months. They don’t have any climate controlled spaces. It gets super hot inside. Ants everywhere... The entrance gate is often malfunctioning. I chose this as it was the cheapest option available but now that we are paying double, we are looking elsewhere.
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April 2021 by David S.
IF I COULD GIVE A ZERO STAR RATING I WOULD!! Don't do business with this place the manager Sean was extremely rude and got in our faces while making a reservation and said to "GET THE F OUT OF HERE" and then proceeded to threaten my father and I and said he was going to beat us up and down the rode" as he was on our faces. Not sure if he was having a bad day but then this man should be fired and banned from any place of employment during a time like this. Go to public storage across the way and get better service for sure!
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February 2021 by Banquet S.
As with other the reviews, the guy and his wife are just plain assholes. You are not allowed to park your car outside of your unit for more than hour. You are not allowed to take things out and reorganize. You basically have to unload, vehicle running, and be done within a half hour. The d******* threatened to call the police on me for rearranging my parents stuff. Insanely absurd!!! The police??? Really ??? Yeah, the guy's that much of a dick! Don't go here. My family and I closed up and packed out. Dude was willli g to call police on his paying customers. Unbelievable. Zero stars, hombre. I'm not the only either
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June 2020 by Dana C.
Poor customer service! From my original move in date Gary did not want to accommodate the online advertisements that my reservation was based on. After pressing the issue (and being told several times "I am just the messenger and the manager will not agree to that") a approval was made by Sean. I was made to feel I was an inconvenience for asking which unit locations I had an option to choose from- yet I moved forward with the agreement. My intent was to use the space for less than 6mos. However, I unfortunately happened to need more space. I went to ask about upgrading to a larger unit and of course there are no accommodations for current customers seeking to upgrade. No AAA, no military, no price match. In contemplating taking my business elsewhere I found nearby storage businesses for a lower monthly price- which confirmed my decision to move. Earlier this afternoon while clearing my last few items (with a dead mouse right outside the unit) a medium sized cardboard box broke. So I transferred the contents from the box and placed 2 items to throw away in the torn box. After searching the facility it was confirmed that there was not one garbage bin. I went to ask someone in the office but no one was there. When calling the office, calls are routed to a call center. Being that this is now too much to wait in the heat for an unknown amount of time- I decided to leave. (Maybe they pick it up on their golf cart to dispose? I cannot recall any business especially customer based without 1 trash receptacle.) Nevertheless I receive a call a few hours later to say I'd be charged $20 for a dumping fee for the left box that could have fit in a household garbage can. I was also told that I am lucky to not be charged the full 30days since today is the 1st. Trust me - your dollars can provide you with more service than this place offers. We are talking basic courtesies. Look elsewhere......because here, your business will be taken but not appreciated.
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November 2019 by Pat C.
We have rented storage there for 5 months and everything has been spot on from the renting process, to billing to clarity regarding access and all. It is well run, clean and worth every penny.
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August 2019 by Jim Feaster
Great staff
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August 2019 by John Cardy
Service is rather officious and unfriendly. Be warned that the RV spaces are narrow and hard to back a trailer into. Also if you decide to leave any time after the first of the month you have pay the full month, even though you know they're going to turn around and rent it again almost immediately...
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March 2019 by Leah Z.
If I can give Zero stars, I would. You don't know what a person is going through personally unless you ask about the struggle. They decide evict people even though they pay late and pay the late fees. I know it's not always on time, but at least it's paid for. But instead evict them and not even give until the full month end to get out. So sad how others treat the less fortunate. There is a reason for everything, and I am glad we are out of there. I DO NOT RECOMMEND THIS STORAGE TO ANYONE
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December 2018 by Christopher
Expensive, but clean. I am still not sure why there are insurance fees attached to my monthly bill, when the insurance does not cover anything that I can tell.
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November 2018 by Mike S.
Most excellent service and a very easy to work with, very friendly and accommodating staff
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May 2018 by Len G.
Trying to get clarity around the terms of the contract I had the worst experience I've had with a storage company. The manager / sales person that I spoke with was very short tempered and argumentative.
