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February 2024 by Stephen Montgomery
I was in a bind, and I got Top Quality service! I'm so glad I came here.
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January 2024 by Roger Cabriales
Lynn was very helpful giving info. Too bad there is not a Car Quest in Concord
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October 2023 by Corey Kiley
Needed some new brake pads and rotors for my partners 2016 accord in a hurry. I spoke with Shannon on the phone and she was very helpful, had my parts ready for me as soon as I walked in the door. Also, the gentleman working in the front office was very nice. I recommend CarQuest to anyone in need of car parts, especially if you’re looking to speak with someone who knows what they are talking about.
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October 2023 by Lisa Rodrigues
Len Rocks !! He went above and beyond & that's what customer service is supposed to be. I highly recommend them to anyone!
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October 2023 by Douglas Peterson
General manager had great customer service. Very helpful.
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September 2023 by Bob Johansen
Had what I needed, friendly people.
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February 2023 by Theresa
They helped me and got me what I needed for my car.
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February 2022 by Jer king
Great place to go. There is not a sales floor. So it's more of a commercial setup. So it's usually go in, ask for the parts, and be on your way. The staff is amazing and will listen to all you need. Go there and enjoy
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January 2022 by Louise “weezy” Rinear
Nothing on the gentleman behind the desk, he was apologetic, explained the ups agreement, mainly i walked around twice and didn't see the sign until i switched direction.
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May 2021 by Jeremiah Fideler
This is not a retail store, and if you just a regular customer your service will not be good. Just go to o'reilly's instead.
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April 2021 by Louise Rinear
Nothing on the gentleman behind the desk, he was apologetic, explained the ups agreement, mainly i walked around twice and didn't see the sign until i switched direction.
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February 2021 by Sherman L.
Loved the fact I found a Die Hard battery. But, ordered online. Got a notification my battery was ready for pick up. I pulled my dead battery for the core. Was told when I arrived they could not accept my core for two hours because it was an online order. So had to go back two hours later. No mention of this policy on the site. But I'm sure it is a corporate thing. So not mad at the workers. Just annoying
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June 2020 by Cindy L.
We bought an ac refrigerant fo refill our car last week and the gentleman that sold it to us said to bring it back with the green sticker on next time for our $10 deposit back. They will be able to look up the order with the green sticker. We came back this week with sticker intact and the lady that served my husband said she needs the original receipt and there was nothing she could do. Firstly, we would have kept the receipt had we known that was required. Secondly, the green sticker on the can was signed by the person that sold it to us and had all thee details. Thirdly, who keeps paper receipts these days? We told the lady to keep the can because we have no use for it anyway. I sure hope the bad customer service was one off, for the sake of the owners.
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April 2020 by Diana Grove
I was beyond frustrated trying to install my new windshield wipers so I could safely get to work and they didn’t hesitate to help me when I called. No charge, just a good neighborly favor! This nurse appreciates your kindness! You should support this company :)
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February 2020 by Ron Burton
Great place for all things fluid in the auto industry ??
