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September 2024 by Lisa Spencer
We had my daughter's 6th birthday here, and it was amazing! The manager was very kind and informative. I can't remember her name right now (I'M SO SORRY), but she is amazing and great at what she does. Even though it can all be done online, she was still happy to answer our questions and make sure there was an available time that worked for all of us.
All the kids had a blast making their own bears and picking out clothes for them. They have several different packages, so it was easy to find something that worked for us.
It was a very low-key low-stress party, and I was so happy for that. I highly recommend at least one party here for your kid. And if you can't do the party, at least stop by on your child's birthday day, and they can get a birthday bear for the cost of their age. Ex. A 7 year old will only pay 7 dollars for a birthday bear. You can't choose ANY bear, but they usually have a few to pick from. I'm hoping my daughter wants to do it again next year!
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July 2024 by Stephanie Apodaca
Monica gives the best customer service ever!! She made my daughter’s 5th birthday extra special today, and we had a blast. We hope to Monica every time we come. Thank you Monica! Xoxo
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January 2024 by Un Known
awesome place to make memories and customized stuffed animals with your little ones or loved ones.
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January 2024 by Mattposting Cinematic Universe
Building a collection of pokemon plushes. These guys are super sweet and very helpful
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October 2023 by Tim Clancy
Nice staff and super sweet. Kids love this spot.
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October 2023 by William Satterfield
Loved the opportunity to create bears with my kids
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October 2023 by V Mac (Meemo)
It's ok just expensive for all the little extras
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October 2023 by Eliza López
Love everything in this store its just everything is so expensive!
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October 2023 by Jorge Jacome
There is no good communication, I called to ask what time they saw, and they only told me the time, I drove for an hour and when I arrived they told me that the machine to record the voice was not Serbian.
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October 2023 by Gary G-mail
A bit busy.
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October 2023 by Du Bose S IV
Just walked by being curiouw
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September 2023 by Gluten-free Gale
Lots to Teddy Bear choices plus dinos, unicorns, and lots more. Cute clothes and accessories that are just right for your new friend.
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August 2023 by Shonte Edwards
I used to bring my daughter to Build a bear every year to build a bear to commemorate the entrance to the next grade. Now I'm bringing my grandaughter. I was impressed that the staff still made it very exciting and fun to build a bear. They helped from beginning to end. Very fun and interactive.
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August 2023 by Brett Syndergaard
This was really sweet and really fun, and the woman running the store was incredible with the kids. On our way home, our said said his new bunny was his "best friend."
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June 2023 by Maria T.
If I could give the staff here 50 stars I definitely would! I placed an order online for pickup. My mother passed away so I had 4 bears made for family members with my mothers voice. My sister had one made for me and the voice sounded creepy. Like a robot. I told Jessica and I explained my mom passed away but the sound was creepy and she gladly switched it out! :) thank you so much. I went this morning and I was having issues because they didn't see the order on their end. I had to call the voice recordings in and Jessica let me go in the back and redo them as many times as needed. She was very patient because it was a voice mail and it was not sounding right. She said in order for the online order to come through on their end I had to complete the voice recordings. I let her know I didn't want my family to have recordings that sounded like a robot. She suggested next time call the store to see if they have the white voice chips. She switched out my voice chip for a new recording. I liked how it sounded better on the white chips it was more clearer. She let me do the recordings again on them in the back where it was quiet. I swear I did it over a million times to get it right. Her and her co worker we're very friendly and when I was finished she let me know it would be a couple of hours before it came through on their end.I was called I think by Joan I'm sorry I forgot her name to let me know everything was ready. It was different staff members this time when I came in that helped me. I ended up getting 3 more pants I forgot to buy the other 3 pants I only had one on the online order. The girl that rang me up helped me squeeze the bears hands to make sure it was the right recordings and placed them in a big bag to carry out! Thank you AM staff Jessica and the other young lady there I did not catch her name and the staff around 6:15 pm who helped me! I was trying to hold back tears because my moms recordings kept playing when Jessica had to cut my bear open to replace the recording!I appreciate the staff there and thank you Jessica for letting me record so many times to get it right!
