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February 2024 by Clint Picard
They don’t treat my fiance Marcia bloodgood properly I was the ONE that told her to quit that job and the manager was not professional. They let customers to be very rude to her and I will be contacting the corporate office to get them to take action on that. I’ve been knowing everything on what have been happening there. They don’t take shoplifting crimes very serious. There have been so many shoplifting incidents and it’s dangerous there. Very valuable items was stolen and all I know they only called police’s TWO times on that incidents. Manager there is poorly trained also more likely negligent with other employees and customers.
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July 2023 by Lara Mays
Went to this store yesterday. The store was in HUGE disarray. Products on the weekly ad were not only not in stock but appears the store never carried them. After much frustration of not finding items I would normally find in other local Smart and Final locations I took my items to the front for purchase. There was a very long line with only one cashier. I was about ready to abandon the items in my basket and walk out. When I arrived at the front of the check out another employee spoke to the gal that was helping me and made reference to another customer who was mad. My response to witnessing this exchange was that I don't blame this person cause I was also mad and that I'm surprised more people weren't mad. When I said I couldn't find the things I was looking for (shredded cheese, tri tip etc) the employee's response was "I just work here - I don't do the ordering" Clearly customer service is not her strong suit and should find another employment opportunity. That's not how you talk to customers. Zero empathy. I will be taking my business elsewhere
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July 2023 by A Iv
Loved the store and assortment, but was disappointed that communication between associates was not successful. Cashiers were very cooperative, but the stock person was more than disrespectful to the customer, who was me.I believe he needs some help with training in order to provide acceptable customer service
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April 2023 by scott Conver
They even carry dry ice. Just ask the person at the checkout and they will get you a block from the freezer right next to the till.
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April 2023 by blue tl
A lot of staff for restaurant in good price.
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March 2023 by Marty Fried
Lots of stuff that you won't find at the regular grocery stores or Costco
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February 2023 by Soany Lopes
Nice store fund everything need and good price.One of my favorite in Pleasanthill and Danville,Ca.
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September 2022 by R Dean
Great place to find just about anything you need ....they have things that you dont find in most other S&F's like cooking suppies utensils etc. also cleaning suppies Check them out !
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September 2022 by Fredi Moehl
Not all advertised items in stock. Friendly cashiers
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July 2022 by Kelly Gardner
Shopping at Smart & Final is sometimes challenging. They have their sale merchandise somewhat hidden, you have to ask for a raincheck and then they bring it up to the register.
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April 2022 by Steve Papenfus
Pretty good selection and prices especially the sale items.No masks required, supper friendly staff
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February 2022 by Stephanie Bhullar
Sarah is Super Sweet always happy to help you Great Customer Service!
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December 2021 by Samuel Spencer
I must say that I had a wonderful experience here. The staff was kind and helpful.
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October 2021 by Jon Tranum
I love smart and final they have a different selection of stuff that i dont usually buy in the grocery store
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October 2021 by William Berck
Super deals on bulk foods. Many veggies and not bulk. Brand names that we know are tasty in that store as well as the "first street" stuff that is very good