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July 2024 by Rahmani R
I went to get flower, I had to wait minutes no one showed up, even though I pressed the help button, the store manager open the door from
The private room, said we will get you someone to help, no one came, I had to knock again ask for help, finally a lady from the room showed up and helped me.
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May 2024 by Smokeypeate SP
1 scale in the produce section? Seriously?
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May 2024 by Don Hoornaert
A bit run down and not a cold Diet Coke in the store. Strange for a big supermarket.
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May 2024 by Laura Netherton
This deli is the worst.. the employee's are slow and rude. So bad that I canceled my order. The checker was friendly.
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February 2024 by Winnie W.
Overall a pleasant shopping experience at this Safeway in Pleasant Hill. Shelves are well stocked with a nice clean store. The Starbucks inside is also fast, friendly and efficient. However there were only 2 cashiers so I opted for the self check out line. I encountered some issues, along with another self check out customer, and it took a long while for someone (apparently a manager) to come to assist. Their weekly specials are always a deal. The store was pretty empty on a Wednesday afternoon. So it was a fast in and out.
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February 2024 by David Wong
Their electric payments doesn't work with Google wallet, sometimes works but most of the time does not. Can not be online business if you're incompetent.
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February 2024 by Elle Forrest
Okay, not great...go every week for necessities
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January 2024 by Randal Plankey
Clean store. Always have sale items I need. Good grades.
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January 2024 by Cynthia Rush
I like Safeway ok. I only go there for things that I need right now. Use to go there all the time with my Mother.
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January 2024 by Linda L.
If I could give negative stars, I would. Deli is HORRIBLE!! Bought wings today and although it looked dry and sitting out for a long time, they assured me it was just cooked. Either the elderly guy lied (which I think he did) or the cook doesn't know how to cook wings. I should have went with my gut and not buy it but was hungry. Never again will I buy at this deli. Wings were horrible and dry!
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December 2023 by Kimoanh Garvey
Deli noon shift employees is terrible. There were 3 people in front of me and talking, I came saying hello 4 times, but no one come to help. After that I said louder “I need help please!”. The lady came and the I was asking for a container to put 4 larger sandwiches, but she said no allow to give containers away! I been working at Safeway 10 years. But, I’m disappointed this Safeway. Never ever come back.
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December 2023 by Michele Widmer
Bakery staff is not ideal. A few months ago I spoke to the bakery anager about the teeny walnuts used on the Banana Nute muffins. For quite some time, the problem was solved and I was enjoying my muffins. Once again, they have weitched back to these little nuts. When I asked the staff, they told me that the baker gets to chose. I really feel this is not acceptable.
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December 2023 by Ken C.
Bought chicken pot pies here yesterday... i guess they dont know how to make them in pleasant hill... after cooking it had ONLY CHICKEN... dry 30min cooked chicken with a pie crust atop... ... we called to ask about what the store would do for us and the employee said to bring in pur pot pies with the box and receipt... well since we dont live close we bought some at our normal safeway and they were delicious... AVIOID THEM AT PLEASANT HILL
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December 2023 by The Ballards
Prices outrageous and no customer service from any employees. Rude not friendly. I will not go to this location.
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November 2023 by Leena M.
As I was checking out there was some triggering words due to my autism spectrum disorder that Kim said to one of her employees. I'm not going to mention it on Yelp since it's a little personal so I hope that I could talk to a store manager in detail about this via email. I heard her talk to her employees at the self checkout so I'm not going to mention it on Yelp since it's a little to personal. I also don't like how the water bottles are right by the check out stand and they should be where the sodas and other beverages are in that specific aisle, because if the store is crowded or there is a long line people will be running into customers that want to buy bottled waters like myself due to the tap water not being good in my house. Also, there is a lot of homeless and drunk people in the parking lot no matter what time of the day I come to this store. So I literally now feel unsafe shopping at this particular Safeway.
