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February 2024 by Holly N.
this ross was horrible, me and my boyfriend were just walking around looking at literal TOYS and clothing, we had been here multiple times and every single time we have gone we have had a terrible experience with the staff. more specifically the loss prevention lady who follows us around the whole entire store every time we come here and doesn't do the same for other shoppers in the store. and also the manager would follow us as well. every time we have came here we purchase multiple things and always been respectful to the cashiers and other staff on duty but no matter how many times we come here or how much we spend here there is always a problem with them. i understand that they are trying to prevent theft and are probably prone to it at this store but that does not give a excuse to follow us around. i would recommend going to the ross near target as they are actually respectful.
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February 2024 by Savannah R.
I visited this Ross location in Pleasant Hill on Saturday, 1/20/24, around 2:30 PM. First and foremost, I love shopping at Ross. I always have to shop at one any time I am out of town. My usual shopping trips at Ross include my cart being filled to the top. During this visit, I was underwhelmed/not impressed with the selection of garments. I did not find many cute clothing items that stood out to me. I just only purchased a cardigan and a workout outfit. The checkout line was also backed up and took a while to get to the front. The staff member who assisted me was overwhelmed and it showed. This location, unfortunately, didn't meet expectations all the way.
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February 2024 by Mark Romero
this ross was not busy either but as far as inventory this store is wiped out too. Just like the one in Brentwood
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September 2023 by Barbara S
Didn't have what I was looking for, but store was nice.
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September 2023 by Cynthia Rush
I'm not really enthusiastic about this place every time I go there, they don't have anything I want, and the other customers are really rude. I know it's not the stores fault but I can go shopping at other places where I don't get pushed around, and can look causally.
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August 2023 by Eric Bennick
It's a Ross, what can I say? They do seem to have better than average selection of shoes at this store.
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June 2023 by Yvette P
The stores fitting rooms located at the front of the store were full of clothes. While waiting to try things on, I witnessed the manager go into the room where a teen was in between trying clothes on, barged inside while she was still in there, cleared up the accumulated clothes inside, and walked out! What’s happening at this Ross store. Becoming like Walmart??
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May 2023 by Y. V
The stores fitting rooms located at the front of the store were full of clothes. While waiting to try things on, I witnessed the manager go into the room where a teen was in between trying clothes on, barged inside while she was still in there, cleared up the accumulated clothes inside, and walked out! What’s happening at this Ross store. Becoming like Walmart??
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May 2023 by Ninaskis vlogs.
This location was cleaner & more organized than other Ross locations. I usually don't like Ross due to so much overstock stuffed & disorganized.This Ross location changes my overall opinion of Ross stores. Thank You!!!!
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April 2023 by Kyle
I finished shopping at Ulta and decided to visit this garbage store after. The decrepit lost prevention lady with black hair kept eyeing me as I was shopping. Literally browsing the beauty section and she stood in front of me.. She then started pointing at me with an employee. Decided to browse the mens section and she was still staring at me. Noticed employees following me too. It was disgusting that they are so desperate to discriminate and make it so obvious. Other than the, the clothes is tacky and the beauty selection is all EXPERIRED junk. A MAC blush was from 2015! Don’t buy the skincare or makeup from here.
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April 2023 by AR Stokes
The greater at the door was super up beat, very welcoming. Clean store with great brands.
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March 2023 by mike canady
Great prices and huge selection!
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January 2023 by Jocelyn R.
They where literally so rude they snatched the gloves away from my little brother hands and i told her that was rude but after she took them away she said are you going to buy them after taking them away all the other employees where giving ugly faces at us and one one of the workers was very sweet but the rest was horrible
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January 2023 by Linda K.
The manager at this store by the Target is a mean mouthed racist. On 1/2/23 at approximately 3pm he decided to unleash his racist remarks concerning interracial couples on my daughter and me! We were just trying to exit the store. We didn't ask his opinion nor did we want it. Beware of this person. He will try and ruin your day. The store is #1400.
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November 2022 by Harris King
The selection of products and the quality is good. Prices were friendly and staffs were friendly.
