This Ross Dress for Less location in Pleasant Hill offers a mixed shopping experience. The store is notably cleaner and more organized than other Ross locations, which improves the overall impression. Employees are described as super nice, and the store features a good selection of nice items that may attract new customers. However, some shoppers find the selection to be poor, with many racks empty and limited variety, making it less appealing for those seeking a wide range of clothing. During visits, some customers felt the staff was overwhelmed and that the checkout lines could be long, which impacted their experience negatively. Others mentioned that they were underwhelmed by the clothing selection, with few standout items, and found the store to be less enjoyable due to rude customers and disorganized overstock. Despite these issues, the cleanliness and friendly staff at this location have positively influenced some shoppers’ opinions of Ross.
Didn't have what I was looking for, but store was nice.
September 2023
I'm not really enthusiastic about this place every time I go there, they don't have anything I want, and the other customers are really rude. I know it's not the stores fault but I can go shopping at other places where I don't get pushed around, and can look causally.
August 2023
It's a Ross, what can I say? They do seem to have better than average selection of shoes at this store.
