Rite Aid is a well-known drug store chain that provides a variety of health and wellness products, pharmacy services, and photo printing. Customers appreciate the store's commitment to improving community health through engaging experiences and helpful advice tailored to individual needs. The pharmacy staff, especially a knowledgeable male Chinese pharmacist and a friendly Vietnamese pharmacist, are often praised for their professionalism, responsiveness, and helpful attitude. Many customers find Rite Aid to be a better option compared to other pharmacies, noting that staff are responsive and accommodating. Online ordering and pick-up services work smoothly, with easy appointment setups and minimal wait times. The vaccination process, including the recent Omicron booster, is highly recommended, with friendly pharmacists providing clear instructions and attentive care. The store's facilities are clean, including a very clean restroom located near the entrance. Shopping for everyday items like gift cards and greeting cards is convenient, with helpful cashiers ensuring accurate purchases. The store often features discounts, such as 75% off garden items, and offers a pleasant, line-free shopping experience. Overall, Rite Aid in downtown Pleasant Hill is a friendly, efficient, and reliable place for health needs, vaccinations, and everyday shopping.
Never have products that I use to buy all the time.
March 2024
Friendly staff, who gave excellent customer service! I recommend people visit this location if you want to experience great Customer Service!
February 2024
Tried to call but they put me on hold indefinitely. They gave me wrong advise about insurance and no one seems to understand why my prescription isn't getting filled. It just keeps going on and on with no resolution.
