“Spent over 3 hours last night on the phone with Verizon tech support and they were unable to totally solve the problem. :( Went to the store today and Ethan was amazing, very knowledgeable and extremely helpful. Friendly, professional and just a great guy. Thanks Ethan!!! :-)”
“Every time I go into this store, the employees have great customer service. I’m an older millennial so they are able to answer a lot of my questions on gift ideas for kids in my family.”
10:00 AM - 8:00 PM
2390 Monument Blvd Ste B-2, Pleasant Hill“I see that this store has a lot of mixed reviews. I can't speak on behalf of the customers or the employees, but I can let you know about my own experience at this store. I recently came in with 2 separate issues; one was about my phone bill and the other was my internet. Both issues were resolved immediately, and I even had my router upgraded for free as well as my site visit (150 dollar fee) waived. The gentleman that assisted me was David Escalante. Give this man a raise!”
“Our overall experience was amazing. Mason, who was the person who helped us, was very cordial and helpful and had good insight to what would best fit us and where we could benefit the most.”