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January 2024 by Mo Fermandez
Your sales rep Mirko was super nice..explained everything clearly, showed me several different mattresses and was patient while we made our choice. He made it all easy and was a pleasure to deal with. Don't have the mattress yet so can't rave about anything else..yet
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January 2024 by Marta Arciga-Solis
Saul was very friendly and very knowledgeable. Great customer service all around! Definitely loved and enjoyed our experience and look forward to our sons mattress .
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January 2024 by Vivian Cheung
Clare took the time to help us find a new mattress. We were like Goldilocks trying and retrying each one but Clare was so patient. We finally found one that fits our need and budget. The delivery guys were also prompt and courteous.
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December 2023 by Raman Varaich
My husband and I had the best experience. Saul is the best! For all your mattress needs go to him. He is very knowledgeable, kind, and helpful. He made our shopping experience very easy. He is very patient and will take the time to explain everything.
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December 2023 by ryan mccormick
No pressure sales. Heather was great. Took her time to show us everything and find the best deal for the mattress we liked best. If you go, ask for her.
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November 2023 by Ana Ortega
I was pleased to find such a comfortable bed at an affordable price. Clare, the professional that helped me out was so kind and guided me through the journey of selecting the correct bed. I’m so happy I went here :)
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November 2023 by miranda Ludolph
Clare is the best! From the moment we walked in we were greeted by Clare who was so helpful through the whole buying experience! She was honest, knowledgeable, and easy going. It felt like we were chatting with a friend while trying all the beds out. Her expertise and honesty was ultimately why we decided to purchase from mattress firm. I couldn’t be happier with my temper-pedic mattress and the delivery was the next day! Thank you Clare and Mattress Firm!
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November 2023 by Danielle Schrader
What a wonderful mattress buying experience! It's been 17 years since I last purchased a mattress so a lot has changed. Mirko was very helpful explaing the process and walking me through each step of the way. I never felt pressured, only informed. I highly recommend this store.
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October 2023 by Mark Brauer
Saul, our salesperson, was a pleasure to work with. He is knowledgeable and personable and I felt that he was very honest too. He showed my wife and me a wide selection of mattresses and clearly explained the differences between them. We had no trouble purchasing a mattress from him even though Mattress Firm was the first store we looked at.
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September 2023 by Rachel Dennis
We bought a mattress at this location two years ago, which was such a great experience, so we decided to come back to upgrade from a queen to king. Saul helped us today and was so wonderful! He listened to our needs and was able to help us easily find the perfect mattress. He explained everything so well and was super knowledgeable. Highly recommend this store!
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September 2023 by Vera Usher
We were greeted as we walked in with a smile and a friendly atmosphere. Sophia and her trainer helped us choose the right mattress for me and the choice so far is good ??. I am still in the early stage of testing the mattress so I'll check back in a month or so.
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September 2023 by William Johnson
Sales person heard description of my health issues with a bad back and that I was replacing a 16 year old mattress. Told her I was looking for an affordable replacement. She took me to a mattress and had me lay on both a medium and then a firm mattress for comparison. Made a selection. She was very good with customer service.
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August 2023 by Dennis Heidebrink
Our sales guy, Saul, was great to work with. Very friendly, no pressure, very informative, and was an all around nice guy. The store itself was very clean and we even had our own pillow protectors for each bed we tried.
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August 2023 by Lynn Humphreys
We went to the store to look for mattress to be delivered to our son’s new place at college in Arizona. Heather the sales associate was very friendly and incredibly helpful, providing information about different mattresses for different sleeping styles (back, side, etc.), showing us different models, keeping in our price range. She scheduled the delivery in Arizona so our son is all set when he goes back to school. Thanks Heather!
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July 2023 by Ed Hartnett
What a wonderful experience I had at your Pleasant Hill store, primarily because of the excellent service and support I received from your salesman Amrinder. He spent a long time with me, asking lots of questions about my sleeping habits and showing me mattresses he thought would fit my needs. He never tried to use hard sell tactics and answered any and all questions I had. In the end I purchased a mattress that fit my needs perfectly. I am so so grateful for his assistance in helping me make the right decision. This man is a gem and will recommend him to anyone I know looking for a new mattress.
