LensCrafters at 2180 Contra Costa Blvd is dedicated to providing quality eyecare. They offer comprehensive eye exams, a complete range of premium lens solutions, and a wide assortment of designer brands. All prescriptions are welcome, and they accept most vision insurance plans. The staff is noted for exceptional professionalism, compassion, and a patient-centered approach. Reviews highlight amazing and friendly customer service, with staff members providing genuine human care. In one instance, a team responded with expertise to a potential health concern, advising immediate specialist care and reassuring about insurance. The location is commended for helpful and gracious service. Staff have been praised for fixing broken glasses quickly, finding replacement lenses for discontinued models, and providing items like a better-quality glasses case for free. Customers express deep gratitude and state they would definitely recommend this place to friends and family, with many planning to return for future purchases.
Justin went the extra mile to make sure I was taken care of as my order wasn't easy. I really appreciate him! He's there on Tuesdays for sure if you want excellent service.
August 2025
I went to LensCrafters after I sat on my glasses and broke them. Sheila fixed them in 15 minutes and wouldn’t accept any payment. I would definitely recommend this place to my friends and family!
July 2025
Every employee at this location is stellar. Very helpful, kind and informative. Best lens crafter staff.
