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February 2024 by Mary Franklin
Visited this office in order to transfer Title and experience was EXCELLENT, NO WAITING, EASY PARKING AND THE MOST PLEASANT EMPLOYEES. FAST AND VERY HELPFUL IN ALL RESPECTS, HIGHLY RECOMMEND THEIR AGENT "DAISY" FOR DMV, SHE IS OUTSTANDING
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February 2024 by Steven Nelsen
Always great customer service
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February 2024 by Alma Vazquez
I would love to be part of the institution. I long to learn English and know people who graduated from this place. Today they speak English without problems, they write and read it.
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February 2024 by Jessica Sandholm
The people were bery nice and was able to get everything done that I needed.
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February 2024 by Khodamorad Moradpour
This is the second occasion that I have gone to AAA Pleasant Hill for DMV services and was completely misinformed and misdirected by a black young lady who works in the DMV section. During my last visit, she completely missed the fact that I had paid for my registration online and made me pay another 180$. Then, said I have to go figure it out at DMV, when I went to DMV and after hours of wait, I was told she made a mistake and I was double charged. During the last session in 2024, it was a similar case, I was trying to take my car off non-op and register it and had everything available (smog, insurance) and she charged me 144$ and then told me to come back in 3 days to have the registration suspension (15$) dropped by DMv, in order to get my tag. When I returned 5 days later, another person who helped me, said the system indicated that NEVER any attempt was made to remove it from non-op and asked for extra papers that I had to have, but never was given by the Young black lady. In conclusion, not only this personal take all the papers that I was supposed to have and were necessary for this registration, but never attempted to remove the car from non-op. It is a lack of management actions and leadership to still have this personnel to misguide and misdirect individuals when she is incompetent in the task that is currently active.
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February 2024 by Cyndee Hurley
Rude beyond rude
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February 2024 by Oakmont Auto Care
This is the best AAA location I have ever been to. Cynthia and Theresa are always so nice and professional. I strongly recommend using this location and asking for them.
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February 2024 by k saki
Very fast, friendly and professional.
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February 2024 by Rebecca Bahr
Absolutely the worst. Lets see first one employee put an insurance for the WRONG unit I have. He is no longer an employee there. The next rep they gave me was Alinzia somehow also messed up, she is no longer in that office. Generally awful service. Hoping their manager can do something right as It's seriously the worst service in 25 years of owning insurance.
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January 2024 by Ute Lehming
Staff was courteous and thorough. A bit understaffed, we had to wait a while, but much better than DMV
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January 2024 by GMC GIRL
Quick office. Love the fact that I can go here for DMV registration payments instead of waiting forever at DMV.
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November 2023 by Daniel Garcia
Great staff
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September 2023 by Elizabeth Salen
Fast service by pleasant staff. But different staff members gave me different information.
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August 2023 by Scott Hays
Great DMV services to register a vehicle. Nice environment compared to hanging out at the DMV.
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August 2023 by Cynthia Rush
AAA is very good to their customers, they have car and home insurance, home security, and travel ideas, both cruise and air, and road trips.
