This CVS store in Playa Vista is known for its convenience and friendly service. Customers appreciate that it is fully stocked with a variety of products, from prescriptions and vaccinations to personal care items and healthier snacks. The store is clean, well-organized, and has a calm atmosphere, making shopping a smooth experience. Employees, including cashiers and pharmacy staff, are generally helpful, efficient, and nice, creating a positive environment for most visitors. Many customers have been loyal for years, citing consistent good service and quick checkout lines with multiple cashiers. The pharmacy team is especially praised for their prompt and helpful assistance; some reviews mention exceptional service when transferring prescriptions or handling special requests. However, there have been some concerns. One customer expressed dissatisfaction with a manager's attitude and the way they handled a situation involving their pet, feeling it was unfair and unprofessional. Parking can sometimes be a hassle, especially with nearby Whole Foods shoppers, but it doesn’t usually affect the shopping experience. Overall, customers enjoy the store’s helpful staff, cleanliness, and the availability of services, making it a reliable local spot for health, wellness, and everyday needs. The store also offers time-saving options like same-day delivery and free online order pickup, helping busy customers stay on top of their health and shopping needs.
Worst pharmacy ever. Prescriptions are never filled, always late, miscommunication, rude, just everything about this place is bad. Needs new management ASAP
April 2025
Extremely rude customer service, just checking out and god forbid I didn’t hear them when they whispered next the first time, so employee proceeded to throw his hands up upset and scream “NEXT!!!”. I get you hate your job but don’t take it out on your customers it’s not that deep👍
March 2025
There is always CVS every where but the people that makes the place I got to is always at the BEST!
