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March 2024 by Kory Larson
I had the misfortune of visiting this post office to update my passport, and let me tell you, it was an experience I won't soon forget - for all the wrong reasons. Firstly, the ambiance feels like stepping back into the 1970s, and not in a charming way. The decor is outdated, and the atmosphere is dreary.But the real kicker was the customer service, or lack thereof. The older woman behind the counter was not only rude but downright passive-aggressive. It was as if she took pleasure in making customers feel unwelcome and incompetent.To add insult to injury, when I left, I accidentally forgot my photos on the counter. As I turned back to retrieve them, the same woman erupted into a fit of yelling, claiming she was trying to go to lunch. Excuse me, but is it my fault that you have poor time management skills?Overall, my experience at this post office was nothing short of abysmal. I wouldn't recommend it to my worst enemy. If you value your sanity and basic human decency, steer clear of this establishment.
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October 2023 by Andrea Glenville
You definitely should come here when it’s not prime time— it’s a tiny store with 1 worker at a time. Charlene helped me this morning- there was only 1 person ahead of me, & Charlene was BEYOND helpful & patient, as I had many questions/requests sending out a mass amount of invitations. Again, if you come outside of the classic mid/late afternoon rush, I think you’ll pleased with the service & convenience of location/parking this site offers.
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October 2023 by Jasmin H
i wanted to send Postcards and they said they not sell stamps. How a Post Office not selling stamps?
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September 2023 by Karen Dawson
It’s 11:00 AM and they’re closed. It’s Wednesday. This place is somehow always closed outside of lunch hours? What’s up with this place ?
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July 2023 by Carrie N.
I like this post office, it has an old small town feel, the ocean breeze is wonderful and the outdoor sushi restaurant, dry cleaners/ menders , and next door mens salon barber all make it quaint.
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July 2023 by Daniela C.
Absolutely disgusting service. I have been trying to do an address change and they need verification. I went to 2 other post office and they said I need to go to the playa del rey postal because that's where I live. When I arrived the Asian lady with glasses already had an attitude. When I told her my issues she already told me to go to another post office because "she don't know" I tried to explain it to her. She scanned my code and her computer shows my old address I told her I don't live there. She said "that's what we have that's where it goes it can't change." Excuse me what?! She told me she couldn't help me and I had to go. This place is a hole in the wall.
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May 2023 by milina9
All the reviews dont know what their talking about. This post office is great. Only one person works here and they have to take their hour lunch just like the rest of us. Most ppl who come through the door act like they never been to a post office before so the lines tend to back up because of it.
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January 2023 by Shelby French
Do not come to the this USPS! Closes whenever they want. Their lunch is about three hours long and their hours are always wrong on Google maps.
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January 2023 by Gil Lang
Was just yelled at upon entering. The single person behind the desk was clearly alone, overworked, and in desperate need of a break, but I was the one who was blamed... for entering during regular business hours...
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December 2022 by Bob Gnarly
i haven’t even been there yet but, judging by all the rave reviews i’m reading, they seem to be critically understaffed.
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December 2022 by Andrea Liu
Take your lunches when you’re supposed to. What’s the point in having hours if they’re not stuck to? It wastes customers time
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August 2022 by Travis H.
Will not accept 30 lbs package, cannot help correct shipping label. What's the point of having this office?!?
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July 2022 by Ken H.
The worst post office. They lost my mail and I had it certified too. It was a money order. Never coming back here again.
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May 2022 by Charmina Stuart
I’m dissatisfied with Asian woman employer. I ask her please write or text I couldn’t understand with cover mask I’m deaf she chooses ignore me. Also I already pay for print label and box. I ask her change address because address is wrong. She took out box put in envelope. I’m worry about crush on envelope. Make no sense package already pay for it just want address change that it. I like other Lady she more understand than her.
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May 2022 by Kylie Vasil
I wish I could rate this place negative stars. I went in the afternoon to drop off two pre-paid/pre-labeled packages and the two women working locked the door and decided that they didn’t want to work. The sign said open, it was within hours but they talked to me through the door and stated that they just didn’t want to help. Both of these women apparently decide when they want to take mail and when they don’t throughout the day.
