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March 2024 by Rene Trujillo
First time in my life that I've walked out of a business. Guy behind the counter on 2/26/24 at around 12PM was genuinely the rudest person I've ever encountered and so I decided to take my business elsewhere.I suggest going to the Postal Office only a minute down the road or Playa Postal Service on Manchester about 3 minutes away.I walked in and asked if I could get a packing slip printed. He begrudgingly told me yes and after I sent the e-mail he grunted and angrily told me "This isn't a shipping label!". I explained that I knew that and was it was a packing slip, that I would be paying for shipping separately. He then looked at the item I was attempting to ship and very rudely asked "What are you going to ship that in?! It really felt like he did not want to help and was pissed I stepped foot into this place. I asked, "Do you have any advice?" and he almost cut me off when he responded "I don't give advice!". So I got my item and said I'd be going elsewhere with my business. Not sure why he was so upset, but he really should have called out sick if he had something going on.
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February 2024 by Mateo Moreno
Amazing service. Edwin took really good care of my shipping and returns needs. Highly recommend
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January 2024 by Atul Pande
Full service mail shop with friendly, considerate service. Chris was very helpful when I went in to print a document. He brought back the printed pages and told me there was no charge because it was just two pages!Definitely will use again.
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January 2024 by Emily Robertson
Extremely kind and helpful service! Able to ship all my returns for USPS, FedEx and UPS, saving me the hassle of having to go to each location.
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November 2023 by L C
Made use of their luggage storage service while I was traveling. Owner was super friendly and helpful, and gave me tips around the neighborhood. Thank you again!
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October 2023 by Michael Dwyer
Chris is great and has been very helpful with complicated deliveries. Also now I’m grateful to Luke for going the extra mile. Feel lucky to have this great team right here! Bravo!
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September 2023 by Victoria Vieira
Absolutely love my experience with Playa Place in Culver City! They have such a friendly team, in the past I loved every-time Jacque was there to greet me and I especially had great service from a new face, Luke, who went above and beyond to make sure I received a package that I urgently needed staying later ten minutes after hours. His friendliness and willingness to help was truly amazing. Highly recommend this place for all your in person and virtual mailbox needs!
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September 2023 by Nargess Mozafari
Such wonderful service offered here! Chris has been incredibly helpful in assisting with the documents I needed to print. Even finding solutions to print when documents were in different formats than the norm. I am so very grateful!
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September 2023 by Aya Takahara
Luke was a great help during my first visit to Playa Place. Lovely service, I’ll definitely be coming back!
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February 2023 by Omar Kabbani
The staff at Playa Place are the most warm welcomers you could ask for from a Postal place. As I walked in I was greeted by two energetic ladies, who helped me get an envelope for a document that I needed to mail out. While I waited we talked about going to Dodgers games and the best part they gave me a fancy envelope and sent my mail free of charge. Based on my experience, I can tell you Playa Place will take good care of your postal needs and you will be happy to have stopped in
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October 2022 by N
Incredibly helpful and kind staff, always looking out for their clients and testing to make getting and sorting through your mail as painless a process as possible. Small business vibe, feels much better than using one of their large corporate competitors. Highly recommend anyone looking for a mail box service or shipping service to use Playa Place.
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September 2022 by Leigha Ruiz
The best service ever!! You are always greeted with a smile and they go above and beyond to help you. Go here for any of your mailing needs and it will be an enjoyable experience!!!
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August 2022 by Cloud L.
Amazing mail center! Jackie is so honest and helpful!!l I actually walked in with a request that they don't service but she helped me out anyway! So appreciative!
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August 2022 by Angel C.
Omg, came to this place days ago and it is the best, needed some shipping stuff and info on some mail that I wanted to send out through UPS and Jackie was ridiculously helpful. I don't usually say this in my reviews but people like her deserve a raise. I went to other places prior and they either respond real short or don't help at all. I will definitely keep coming here.
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August 2022 by Devon
Okay so I just got off the phone with this wonderful and incredibly helpful woman, Jackie, and while I found and use this place via anytime mailbox (which is a different rating and review, please check out any reviews before you take this as a review for them because like I just said, it is not, this is strictly for Jackie and for playa place!) so I was having a problem with my anytime mailbox, and Jackie was not only a upbeat and joy to talk with on the phone, even with the issue at hand. She is a stellar active listener and I feel confident that my issue is on its way to being resolved. She definitely did all she could in her position.Being one whose worked in customer service for a better of not most part of my entire working career, it’s unfortunate that I don’t see or experience the same level of customer care that I am proud to provide my clientele.Jackie was a breath of fresh air as she showed me the wonderful equivalent of my own customer service style with her attentiveness and assurance.She definitely deserves a raise and paid vacation and a freaking company car!!! as she handled this issue with no doubt top notch service. Thank you so much Jackie! I really appreciate the peace of mind you have provided for me today! Thank you a billion!
