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October 2023 by Thayna T.
I hate this place, planing to moving soon ofice dont care about you people steal package or your items on laundry room and how in this building there is no cameras in mail room on laundry room the office won't do anything for you about that people here are also not polite at all and here is also noisy vem after 10 pm
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September 2023 by T J
I was told that the maintenance is doing some kitchen plumbing but it ended up being the bathtub. They told me it would be fine by 8pm that day but the bathtub is full of dirty sewer water and bacteria which i can’t take a shower in. I could the line to dispatch maintenance 3 three time from 830pm to 1130pm. Nobody has come until the next morning. The line to contact emergency maintenance is very inefficient and ineffective.
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August 2023 by Natalie Williams
Mr. Carlos was extremely helpful on resolving the issue.
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August 2023 by Tim B.
Don't even think about it. Customer service is out the window with this place. Act all nicey before you move in and then treat you like crap. If there were a "0" stars, I would give them that. The new team has no idea what they're doing, and they really don't care. Tiny apartments and not worth the money you're paying!!!
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July 2023 by Emily Selsor
I loved living at Playa Pacifica! The office staff is so kind and helpful, and the maintenance crew is so efficient! I highly recommend this community.
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June 2023 by LouAnn Williamson
No c/ o.Enjoy living near the ocean breeze.Has all the amenities. And secure parking!Quiet.MOST EXCELLENT PLACE. !!!!!!!ALL THE STAFF ARE PLEASANT AND HELFUL!!!BEEN HERE 3 yrs. Still MOST EXCELLENT PLACE!!!!!!!
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May 2023 by Ryan F.
Updating my review. New office staff has been much better than one of the team members I had challenges with in the past. With less contractors around working on the building I haven't had a problem with theft like before, and the water leaks in the hallways have been repaired. Good neighbors, and apartment repairs are done quickly.
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April 2023 by cynbail4950
I went to a moving sale here. Very quiet. Nice neighborhood. Quiet building. Clean.
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April 2023 by Betty T.
If you enjoy living in an apartment complex that continues to be a construction zone this is the place, week after week hammering, pounding, sawing, etc. goes on, no peace or quiet l.
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March 2023 by Chuck J.
The maintenance staff is always available and do a bang up job every time. Today I had the pleasure of having shower maintenance done by Raphael and he finished it in no time with no fuss. Always a smile on his face.
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December 2022 by Joanna Bronson
Maintenance team is great. Not crazy about the occasional surprise fees and the ridiculous way water and trash is allocated monthly on the bill
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December 2022 by Marco
They take advantage of people. Charging a carpet cleaning fee is unheard of…the carpet was literally clean. It’s called normal wear and tear. So many hidden fees and the lady in the office is intolerable.
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December 2022 by Gail Gresser
As always, even "low importance" maintenance needs were met promptly. Rene is always skilled, thoughtful, thorough and gracious in his work, even with difficult tasks.
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December 2022 by Nadia Shehri
The Maintanance here in playa pacifica is the best!!! Very clean, fast and professional, Carlos is one of the best maintanance I ever met, he provides high quality of service, leave the place clean, and do his best to fix the issue from the root cause, in a timely manner.Thank you Carlos!!!
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December 2022 by Acton Snyder
Just don't move out, they will charge you extra. Moved into a completely renovated apartment, and after one year now it needs all new carpet and vinyl flooring? They said they would do a pre-inspection before move out to give us estimated repairs, never happened. Really liked property manager when moved it but it changed to before we moved out, not as good with Anastasia.