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March 2024 by Elia Monroy
It was a great experience, they are excellent professionals, hygienist Laura and Dr Punam Patel did a great job!
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March 2024 by Stephen Stafford
Dr. Gong and his associates at Del Rey Dental provide outstanding service. They are friendly, caring, and highly skilled. I have had cleanings, fillings, and crowns at this office and have no complaints whatsoever. They will make you feel comfortable and relaxed no matter how complex the procedure may be. They will also keep you informed every step of the way, and the results of their work are very impressive. The professionalism and expertise of the staff easily earns a five-star rating.
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March 2024 by Mely García
The Higienist is excelent!
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December 2023 by Lanell Starrgarrett
Over the 10-12 years I've had a lot of bad service and bad customer service. I also have a great fear of the dentist but your office had made me change my mind about the dentist office. You were welcoming pleasent and outstanding customer service. Thank you for making this a good experience for me.
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October 2023 by Paul B.
I've been seeing dentists for over 50 years and I can say without hesitation that this office has provided _the_ best care and service I've ever experienced. Everyone there is personable, makes eye contact and smiles readily and genuinely. Care options and billing are shared clearly and patiently before care is given. The office and rooms are brightly lit and the equipment looks brand new, each room has an elevated flat screen TV for the patients to watch soothing videos of vacation spots in HD - my favorite so far has ben the low flying aerial views of Venice. This is a modern dental office - they're able to do x-rays while you're in the chair and they have a milling machine onsite for creating crowns - during one of my visits, they scanned my teeth (3D) and took an impression for a crown and were able to mill and install the new crown w/in about 2 hours during the same visit. Amazing. I've had three appointments since early September of this year (2023) and each time I've been ushered to a room w/in minutes. My attending dentist and technician are Dr. Valentia and Jorge. So, so, so very very good, both of them. They are at once patient, attentive, quick, efficient and personable - Dr. V is a kick, I really enjoy her enthusiam and energy. They both leave me feeling as though I'm getting the best care possible. Despite this office being "out of network" for my employer's insurance, I have no qualms about the additional expense because the quality of care is just too good to pass up. Just fantastic, I couldn't be more pleased.
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October 2023 by Bill C.
This is a horrible dental office. Since Dr Dave sold his practice to these new owners it has been a nightmare. Accounting is incredibly bad, getting bills that they say to ignore and then at a later date ask you to pay. Inefficient insufficient inefficient is being kind. Laura the hygienist is the ONLY employee that is worth seeing. STAY AWAY!! They don't deserve any stars
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September 2023 by john carpenter
Dr Gong is Fantastic… this office is great. The whole family has gone there for years — they’re awesome with the kids. I’m always nervous about going to the dentist but both doctors that I’ve seen recently (Dr Valencia is wonderful as well) take their time with you and answer any questions and explain the procedures. I had a couple small fillings done on my last visit and it was quick and went well. I was impressed when Dr Gong personally called me the next day to check in and see how I was doing. Laura has always been my hygienist and she’s amazing too. Thanks
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September 2023 by Debra-Lynne Terrill
Del Rey Dental is an outstanding dental office with excellent care and a caring team. Dental hygienist Megan does a remarkable job. She is fastidious in her cleaning. She has attention to detail and your teeth sparkle when she’s done. Dentist Dr. Valencia is professional and has a lovely manner. The office staff could not be nicer. Del Rey Dental provides a great experience!
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September 2023 by Kayla Belschwinder
I've never felt so relieved to go to the dentist. Dr. Gong and Jorge were wonderful during my fillings, always making sure I was doing okay and comfortable. Jackie and the front desk staff are incredibly helpful. Natalie (I think is her name) is a wonderful hygienist. Would highly recommend!
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September 2023 by Justin E.
Argh. Sorry, but I have to write a negative review. Enough things have gone wrong that Im switching. In truth, my wife already switched, and I was holding on but after today's mishap...I'm switching to her new dentist as well. Pros: I think the new owner Dr. Homyak is great. I think all the investments and upgrades to the office are fantastic. As a fellow business owner, who ran a successful business then sold it, there can be immediate bias and grief for new ownership. Dr Homyak has been really good the two times I've interacted with her. So big thumbs up there; she gets the star. Cons: Now to the rest: 1. When I was there back in the Spring (March 2023), I saw Dr America for a check up. She noticed I needed some work. That's fine. However, what she said was the issues (two cavities) had been there for some time. My q naturally was, well how come it wasnt spotted in my previous check up. She said: (1) that was under Dr Allison (previous owner) and may have been missed. I pointed out that I had already been seen by the new team and it was only 4 mos ago. So what I didnt like, was she didnt remember I had already been seen by them previously (maybe look at my chart...). Hey it happens, looks like it was just missed, and again they have new equipment ( new xray machine) so I get it, even though the cavities were apparently quite big. It was just how this was conveyed that I didnt like. (2) Dr. America then mentioned it's all fine , simply will need two fillings, and that for one of them, it was unlikely to be a root canal. I said understand, but what's the likelihood of a root canal. She then said 70%...this was odd to me. "Wait, you just said 70%, that's pretty high, how is that 'unlikely'". Then she said, I'll look again , "no its more like 50%." Point here: is I questioned it and then the % went down. On the plus side, I called Dr Homyak, and said hey this is not the level of communication and professionalism I expect...she agreed, apologized on her behalf and Dr. Homyak took care of the two fillings herself, and they've been fine. So again, credit to Dr. Homyak. It's what kept me to stay. 2. Today Sept 6th 2023, I was called because I have a cleaning this Sept 9th (its been 6 months since March 2023 visit). So, they call me tell me my insurance has expired...I said that's not correct. They tell me (a woman named Jackie) that no, they have fax confirmation...I have to tell them again that's not correct, nothing has changed since Jan 2022 - please, show me the confirmation, please check again. I even called my dental insurance provider and they confirmed; Im good... Again, I call back and tell them their records are wrong. She tells me "that's not possible :) ". Well after 5 back and forth calls, and this happening over 45min of my work day, it turns out: nope Del Rey Dental was wrong, and somehow they have my pre-Jan 2022 dental insurance listed. Of course I have a field day with this, because I have to point out to them that: I have been there 4-5 times since Jan 2022, how the heck are you mixing this up. You should be able to go back in your own records, see the dental work done (from cleanings to fillings) and verify. Finally I get a "Im just doing my job and what they tell me to do, somehow your old insurance was listed, and somehow your current insurance wasnt listed." Again, my insurance has been the same for 2 years, come Jan 2024... Just sloppy. I didnt even get an apology... Unfortunately I'm switching dentists. I genuinely wish Dr. Homyak well.
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August 2023 by Debra-Lynne T.
I appreciate the professionalism and warmth provided by the Del Rey Dental team. If you make it a priority to have your teeth cleaned by the best dental hygienist, look no further than Megan. She is meticulous and thorough. She is very professional while being kind and friendly. She makes the experience a very positive one. Dr. Valencia is also highly professional and she has a great chairside manner. I like that she is conservative in her approach. With Dr. Valencia and Megan coupled with the full Del Rey Dental team, you couldn't choose a better practice.
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August 2023 by Marvin S.
Let's go to the dentist, said no one. Those were not words that I thought I would ever want to say to someone. That was until I discovered Del Rey Dental. I went in for a routine cleaning and then spoke to them about getting Invisalign. I had no idea at that time what I was in for. The process took a little over a year with numerous trips to the dentist. I honestly have never enjoyed myself so much going to the dentist. The staff is incredible. I have always been greeted with smiles and pleasantries. I am a person that is typically nervous about having my teeth worked on and yet I felt so comfortable here. I've never wrote a review about a dentist, nor have I ever wanted to until now. I can honestly say that I have enjoyed my experience at the dentist. Can you say that? I bet if you come here you will! I highly recommend anyone who is looking for a cleaning and or Invisalign to give Del Rey Dental an opportunity to make you feel as wonderful as they have made me feel.
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August 2023 by Sonia L.
Love this office. It's a newly remodeled dental practice with the latest technology, and offer same day dentistry.
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August 2023 by Fass Eddy
Excellent dentist. I had a crown replaced and it went very well. Excellent staff. Courteous and professional. We have been coming here for 30 years, and honestly it has never been better. The new ownership is top notch. I Highly recommend getting your dental work done her.
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August 2023 by Joyce McCann
I had to have some extensive work done and I was terrified. I couldn't believe how kind Dr. America and the staff were, they were absolutely above and beyond in compassion and care. I have never done well at the dentist, but Del Rey made me feel more comfortable than I ever have. They also don't suggest work that doesn't need to be done, which I really appreciate. I recently had to return for a check up on the procedure, and again they were kind, caring, and went above and beyond. Regina was especially kind, I am so grateful.
