Umpqua Bank offers financial solutions with the expertise of a national bank and the personal care of a community bank. The overall experience at branches like Placerville is often described as outstanding, thanks to dedicated and professional teams. Customers report that the people are more than helpful and truly care, providing professional assistance even during busy periods. The bank is known for exceptional personal service, such as urgently preparing wire transfers with seamless branch coordination. This commitment to treating customers like people, not numbers, and giving back to the community earns high recommendations from clients.
My overall experience at Umpqua bank Placerville branch is always outstanding. Thanks to the dedication and professionalism of Maria Bass and her exeptional team. I highly recommend this branch to anyone in need of banking services.
March 2024
Mila and Maria always go above and beyond in providing excellent customer service.
May 2023
Always friendly and helpful! Wouldn't bank anywhere else!