Thompsons GMC, located in historic Placerville, Northern California, aims to redefine the car buying experience by making it fun and exciting. Understanding that many people dread visiting dealerships, Thompsons GMC focuses on transparency and a friendly atmosphere. Customers appreciate the great deals on vehicles and the exceptional customer service provided by the helpful and personable staff. From the moment customers arrive, they are greeted warmly, with amenities like perfect coffee, fresh popcorn, and snacks available in the inviting lobby. Many reviews highlight the quick and painless process of buying or servicing a vehicle, with some customers noting that negotiations can be handled over the phone or online, making visits to the dealership efficient. The service department also receives high praise, with customers reporting prompt and honest service when faced with unexpected repairs. Overall, Thompsons GMC is recognized for its commitment to treating customers like friends and family, ensuring a positive experience from start to finish. Many customers express their willingness to return and recommend the dealership to others in search of new or used vehicles.
Great buying experience. Everyone was amazing to deal with.
August 2024
What you HOPE an auto purchase experience will be like. Easy going, no salesmanship, just straight up easy going and great communication from the whole team beyond sales. Painless and friendly
August 2024
Harveen was the best. He had me in and out in 2 hours exactly
