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April 2024 by Sean Dodge
The store is family owned & operated Always very fair with their pricing. Honest mechanics.
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April 2024 by Fred Sanford
These guys are great. When i first got a Mercedes I was worried about when it came time to fix things that were out of my league, so it was a major relief to find this spot. I knew right from my initial conversation on the phone with Drew that they were honest, and I was surprised that he said they'd let me know the parts and procedures for fixing the issues myself if I wanted. Most places aren't cool like that. I opted to have them do the work, and it was very reasonably priced.
I feel much safer owning this car now, and its appreciated because I really like it. I feel like its less of a liability and out of my reach to own and repair as someone who isnt wealthy.
I definitely recommend this spot.
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March 2024 by R TC
Best shop in town for all European cars. I go here for my oil changes for the past 3 years and they do a fantastic job. No price gouging just great honest workmanship and expertise. I don’t trust anywhere else. Jaime is great and will take care of you. You all rock!
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February 2024 by Cathy Britvich
Always Excellent. I love the car care I receive at German Auto Werks. They are professional, honest, and do excellent work. They are good guys too.
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January 2024 by Jolie Bakken
The staff here was super helpful and were different in helping identify my problem and getting it fixed before my trip!
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November 2023 by Sharon Hanson
I take my 2019 VW Beetle here about once a year because I don’t drive it vey often. The gentlemen are always fair, helpful and courteous plus do a good job. I am glad they are in Placerville.Services: General repairs & maintenance
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September 2023 by Jimmy Jones
Car was done real fast and good work
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September 2023 by Anthony Ilacqua (Autosnow4sale com)
Drew is a great guy the staff is Awesome ? Professional Services...
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September 2023 by Paul Simmons
Diamond in the rough
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May 2023 by David Rice
I totaled my Volkswagen Golf a year ago and had it towed here. Before I knew it was totaled, I was hoping these guys could fix it up. My insurance company needed some pictures of the damages which they asked the shop for. My insurance company was clear that they didn't have to be great. Just taken with a phone would be fine. The damage was mainly under the car, and they told me they would not raise the car until after they could work on it. So they said they couldn't take the pictures, which was fine. I told my insurance company we would have to tow it to a body shop because they would do that. I call German Auto Werks to let them know when the tow truck is coming. The man on the phone told me I had to pay for their diagnostic. I asked the man if they were able to raise the car. He said they did, so I told him that I was told they couldn't, but if they could, I would cancel the tow and have them take the pictures of under the car. Then the man starts yelling at me, telling me that if I don't pay for the diagnostic they did, they're keeping my car. I told him I wasn't trying to get out of paying. I was explaining what I was told. Mid sentence, the guy hung up on me. At this point, the tow truck is coming, and I'm very frustrated. The guy didn't give me any payment options, and I still need to pay. I live in another town and don't have a car at this point, so I can't go into the shop and pay. I call back, and the guy picks up again, and I tell him I need to know the payment method options and ask him not to hang up the phone this time. He gives me the options I pay the money they coerced out of me, and the tow truck takes it. I was so caught off guard by the whole situation I didn't consider leaving a review until now. It's still an extremely distressful memory thinking back on it.
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May 2023 by Cynthia Palmer
These gentlemen are upfront and thorough. Being a female, doesn't equal being treated like I'm less. Very honest and courteous.
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April 2023 by AutosNow4Sale Buy Sell trade
Fantastic work thank you Drew for everything.Tony Auction services...
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March 2023 by Alan Tweed
Service personnel were excellent. Service on my car took 1.5 days of work and 3 days off in between work. Car is running great.
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March 2023 by Anna R.
My sons Volkswagen GTI broke down and we towed it here. They were fantastic to work with, honest great communication, and a fair price. We have two other German cars and will definitely be bringing them to Drew!
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February 2023 by IAM THE WATER ThewaterRocks (POSI ROCK CHANNEL)
Drew is a great guy the staff is Awesome ? Professional Services...
