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November 2024 by Judy H
I had an absolutely wonderful experience with G&O on every level. They went above and beyond. Don’t hesitate to use them as your preferred body shop!!!
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September 2024 by Chad Butler
Last night my wife blew a tire on Pleasant Valley in a very bad spot. She called AAA to assist and G&O arrived. The tow operator was great. He went the extra mile and was able to block traffic and safety change the tire. A hardworking young man and I appreciated his work ethic and his commitment to service. Job well done.
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August 2024 by Aaron Schultz
DO NOT, I repeat, DO NOT use G & O Towing. They mislead vulnerable customers and falsify timeframes to collect more money from insurance companies.
It turns out that if you are involved in a wreck, you do not need to store your vehicle in their lot so insurance adjusters can inspect the vehicle. Also, do as I did... keep photographic records of the time the driver arrives at the scene, how long it takes to load the vehicle, and, if possible, follow the tow truck to the delivery location to document how long it takes them to deliver and unload the vehicle at its destination.
I am shocked by the dishonesty of this company and wrote a detailed report that I am submitting to AAA headquarters (who contracts G & O Towing), Better Business Beareau, Department of Consumer Affairs, El Dorado County's Sheriff Office since they were on the scene of the accident, my girlfriend's insurance company and the insurance company of the party at fault of the collision to report malpractice and insurance fraud.
Heed the negative reviews for this company. You have been warned.
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July 2024 by Christine Springer
Very helpful and patient. Driver Kory helped with roadside. He was kind and a really big help to us getting our car out of a tough situation.
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June 2024 by James Aljian
On my way home from San Francisco to Carson City at night and had a flat tire with no spare in Placerville. Called AAA and they sent out G&O Towing. These guys were phenomenal and Kory took great care to insure my safety and worked his butt off to figure out a solution and to get me home. He went over and above what any typical employee would do these days. Highly recommend Kory and this firm.
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June 2024 by Robin Rodriguez
Today I locked my keys in my car. I called AAA and they sent G&O out. Glenn was the G&O driver that arrived and unlocked my car. Glenn was friendly, professional and fast. Thanks Glenn!!!
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May 2024 by Dyan Suitos
Kory was my hero! He knew that I was stranded in the hills on a late, hot Friday afternoon. He took the time to rescue me, as well as another stranded vehicle elsewhere. When he delivered my vehicle to a tight, narrow driveway, he maneuvered that turn and space like the true professional that he is!!! If I ever need another tow, I would want Kory again. ??I don’t need one ! Lol
Dyan
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May 2024 by L T
Kory was very friendly and professional. He updated me from the time he was assigned the call until he arrived. He loaded my truck quickly and safely.
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May 2024 by Andersen
Kory was quick, friendly, knowledgeable. Good asset yo G&O.
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May 2024 by rebecca agostini
Kory was my driver when he came to come pick up my Jeep. On time & professional. Thank you!
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May 2024 by Sarah Larson
Great tow company, love that AAA uses them in my area. Thank you Kory at G&O for doing an excellent job taking care of my truck and making sure it gets towed safely and with an appropriate vehicle. He went over and beyond to help me feel reassured in a very stressful situation. Thanks for all you guys do
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May 2024 by Kathleen Mathias
Want to give a shout out to the tow driver, Cory. He Arrived promptly, was knowledgeable, professional, and very courteous. I give him and his service A++.
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May 2024 by Nicole
Amazing tow company. Andy was great and took great care of our truck. Highly recommend.
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April 2024 by Ed Cable
Great timely and professional service! I really take my hat off to the top notch and lightning fast service that Kory and Morgan provided me to get my truck out of quite the pickle I had gotten it into late on Saturday night. I didn't have enough traction to get up a steep gravel driveway and had slid backward adjacent to the post and couldn't move forward nor backward without scratching the side of the truck. Kory quickly received my service call from AAA and once he learned the situation dispatched his wrecker driver, Morgan, who despite being off that night, was at the driveway in less than 15 minutes. He surveyed the situation and determined best option was to hook up to the rear hitch and pull the truck sideways away from the post. In minutes, he had me in a position to safely back out of the driveway without a scratch. I really appreciate their timeliness, knowledge, attentive customer service and commitment to safely moving my vehicle.
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April 2024 by Kyle Mansfield
Fantastic customer service! Colin was amazing driving very professional with excellent communication skills. Can’t recommend this place enough if you need a tow done right efficiently where they care about your car give these guys a call.