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November 2023 by Garage8 AutoSale
all customers beware , their employee have no knowledge at all, one of the guy from that company came to check my truck posted for sale, he tried explain to the buyer that egrs should be deleted on 6.0 powerstroke in California, no knowledge at all ,he even did not know that doing this is illegal in California
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October 2023 by Diane Smith
I had a problem with my Explorer while visiting Lake Tahoe that had to be repaired before driving back to Utah. No one in the area would even consider getting me in but Russ at Ford's Only Truck Shop in Placerville went ABOVE AND BEYOND. Not only did he get me in immediately, but he and the staff were awesome!! I can't recommend them highly enough. 10 stars would be more appropriate.Service: Auto windshield repair
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October 2023 by Lori Holzer - Realtor
They were professional, great communication and got a truck running great that had sat for years. Miracle workers!! Thank you Fords only!!!
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September 2023 by Benjamin Jeffrey
Very honest, straight forward and have a high level of expertise in the growing complexity ford's these days.
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September 2023 by ShahGAutos
This place was a pleasant surprise. I was looking for someone knowledgeable to handle the maintenance on my 2002 F-250 with the 6.8l V10. Spoke to Katie on the phone, who was very pleasant and got me booked. Showed up first thing in the morning and Russ got my truck into the service bay at 8am since I was waiting there. The tech gave me back my old spark plugs and coils and they even installed an additional part for me at no charge! Russ took the vehicle for a test drive himself and came back in to talk to me about his experience owning a V10. Everyone here was professional and kind and took the time to answer my questions and concerns. Additionally, truck is running great after replacing all 10 spark plugs and coils! I'll be back for future services needs! I highly recommend them if you own a Ford.
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September 2023 by Thomas Pocus
These guys know their stuff. Very straightforward on pricing and what needs to be done. I would definitely recommend them for any work on your ford.
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October 2022 by Jonathan Harvey
Fords only got my 2021 F350 in there shop for an oil change in a timely manor and also replaced the fuel filter. The staff is extremely knowledgeable and friendly.
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August 2022 by David Johnson
Positive battery.cable was what i.thought beyhod cleaning,it needed a new battery so i.went here was done with speed and price was good
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May 2022 by Joseph Costello
Took my mustang in for a very simple computer verification and they were able to get me taken care of and on my way to smog. Great honest people who seem to run a great operation. Glad such an awesome alternative exists so people like us don't have to go to the dealership.
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November 2021 by Mike P
I have taken my 05 196k mi. F250 Powerstroke here a few times in the last 4years. The crew is always courteous and professional. Scheduling my truck for service with Katie was a breeze, they were extremely busy so it took a few days to get in. (I was not in any hurry and them being busy is a good thing in my book) Russ will take the time to answer my questions as i like to do some of my own maintenance. When its out of my realm of comfort it goes to "Fords Only". On my last visit to have an jnjector balance test done he identified #3 as an issue. He stated i could continue driving it until it quit but I opted to have them replace all 4 on that side. (I had done the other side about 15k mi ago when #7 failed while in Utah). I also had him do the IPR. I had purchased a Motorcraft IPR sometime back and was carrying it around just in case. He had no problem using my brought in part. The truck was done early and actually under the cost estimate which is always welcome. Truck runs great and its was as clean as when i brought it in, which is important to me. Thank you Fords Only.
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October 2021 by Jimmy Sowders
II called on short notice to have my alternator repaired. The shop was booked but they said they would work me in the next day if I dropped off that night. Called me about 2pm that day and repair was complete. This shop really knows Ford trucks for sure. Great service. Wish they were in Arizona where I live.Service: Electrical repair
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September 2021 by Jim Sowders
II called on short notice to have my alternator repaired. The shop was booked but they said they would work me in the next day if I dropped off that night. Called me about 2pm that day and repair was complete. This shop really knows Ford trucks for sure. Great service. Wish they were in Arizona where I live.Service: Electrical repair
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July 2021 by Markus Alfheim
Russ was super nice and took care of me
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January 2021 by John B.
I would like to first say that if you own a Ford truck this is the repair shop you want to go to. I called last week to see if I could bring in my diesel truck In for a sever oil leak and and the lady on the phone Katie greeted me very nice. I asked when they could take a look at my truck and Katie said that they were very busy and said they could fit me in in 4 days not a problem. I dropped my truck off in the morning and by 11 am I had a diagnosis of a oil leak that could be fixed that day and would be done by the end of the day. The owner explained the problem and how be was going to fix it and what time it would be done, can't ask for much more than that. So I say again if your looking for a Ford truck repair shop look no further FORDS ONLY IS THE PLACE. thanks again and if I need you again you are the shop I will call first .
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January 2021 by Jon Hans
Best mechanic and service I've ever experienced. Russ is very knowledgeable especially with the diesel trucks. I have read a couple of negative comments and want to say I was a masonry contractor for 35 plus years and it's impossible to please everyone. My truck has been to Ford's only several times and I'd never go anywhere else. Russ is a man of his word and always treated me great
