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July 2024 by paul figoni
fantastic customer service very knowledgeable young lady
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May 2024 by Kathleen Wiese
Katie has sold us all of our appliances for many years and is always knowledgeable, friendly and informative. Although Edwards A-1 is only a block from Home Depot, I know the value, care and professionalism at A-1 is consistently superior to Home Depot, so I no longer even get an estimate at the monster store, preferring the locally owned high quality at Edwards A-1.
Today David and Hayden efficiently, pleasantly, competently installed a new GE microwave in our kitchen. It was a complete pleasure to watch them work harmoniously and kindly with each other. I felt so fortunate to have them work in our home. And before they left David installed trim rails along the edges of our range as a bonus!
I highly, enthusiastically recommend Edwards A-1 for any appliance needs. They are WONDERFUL!
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March 2024 by Joyce morgan
Katie knows everything about all appliances! A huge help to us! Thank you!
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September 2023 by Jeffrey Windham
A1 was fairly responsive, they knew my kitchen, took over a month to get new fridge, they substituted a dog, doesntwork well. Service yah expensive, talk built in oven replacement they said here take this, that's it. Lowses, home depot others are better bet.
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July 2023 by Tyler G. Smith
It’s a long story, but I worked with Edwards A-1 to find a specific appliance that they sourced and acquired for me. They were very helpful, exceedingly knowledgeable in their field, picked up their phone every time, and easy to coordinate the project with. Scheduling delivery was simple and flexible. When my project changed suddenly, they worked with me to unwind everything, and were very cool and very generous about the whole thing, even though I essentially wasted their time. They will have all my future business - THIS IS WHY I USE LOCAL BUSINESSES AND YOU SHOULD TOO! This would never happen at a box store or some anonymous online vendor.
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June 2023 by Nicki Alexander
So helpful with suggestions! Have bought new and had old repaired through them. A-1 indeed!
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May 2023 by Joseph Groll
Excellent customer service and great prices.
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May 2023 by Dirk G.
Having used Edward's Appliance for over 30 years, I say they have always provided the best service. David has been there the whole time and he is the best there is for service. Don't go by price alone. Big box stores have let me down.
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December 2022 by Karl D.
We recently had Edward's A-1 replace our dishwasher and refrigerator, and couldn't be more happy with the entire process. From patiently helping us select the right products, to brilliantly solving some tricky installation issues with our funky kitchen layout, Edwards A-1 is a local gem.
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October 2022 by jeff lee
Ordered a replacement oven, GE Cafe model , took the normal Covid delay. Cheaper than Home Depot and Lowes, but best of all a local business. Came in today. No drama, no hassel, just small town individual service. Can't recommend them highly enough.
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September 2022 by Casandra Mott
It's now a smoke shop and it's a wonderful little smoke shop
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September 2022 by Corkys A.
i needed a fuse for a whirlpool dishwasher... i called ahead & spoke with Katie... She took the time to check for the actual item; not just read a computerized inventory... ;)i arrived about 2 hours later & was helped by a gentleman as helpful as Katie... she had pulled the part & it was waiting for me at the counter...thanks, Edwards A-1 & Katie!peace corky
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September 2022 by Mark Divittorio
Edward's A-1 appliance is the best appliance store in a 40 mile radius. The prices of new appliances are in line with box stores with the added benefit of knowledgeable, helpful experts. They service the appliances that they sell . Huge plus, they help figure out what parts you need if you're trying to repair the unit on your own. Parts are available at the store and they will help identify the part you need and place the order. They tested three fuses and a heating element as a courtesy. They also gave me a tip on which fuse to check first on a stackable General Electric washer/dryer. A local business with genuine people. The selection of appliances is extensive, and they know the details of each product. The hard wood floors are pretty charming too!
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May 2022 by kim mcgeever
I gave one star but didn’t deserve that since they never showed up. I was nice enough after waiting 2 months for my appointment to tell them they could come on a day that was not raining since my freezer was outside. The seal needed to be replaced and I think my motor was working overtime to keep things frozen. They said would come on a sunny day but never did show up and we have had 2 months of sun. Well now since waiting so long for them the motor is now out on a 3 year old freezer. Now I have to buy a new freezer.
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April 2022 by Brian Parlin Sr. (Grandpa)
Very knowledgeable about appliance repair and also very friendly service
