“What you HOPE an auto purchase experience will be like. Easy going, no salesmanship, just straight up easy going and great communication from the whole team beyond sales. Painless and friendly”
“Earlier this Fall my 2023 Jeep Grand Cherokee 4xe spent a few weeks at Thompsons Chrysler Dodge Jeep Ram while they worked with the factory to correct an unusual charging port issue. I can't rave enough about Chris Walker's customer service, communication updates and overall help during this time period. Chris gave me weekly updates, assured me that the car would be repaired and returned to me and most amazingly, offered me a loaner that was mine to use for the extent of the time they had my Jeep. Chris made good on his promise and I received my Jeep back four weeks later. While there are still some issues to resolve, I have the utmost confidence in this dealership and their customer service! Thompsons Chrysler Dodge Jeep Ram is and will continue to be my first call!!”
“I came into Frank's Auto body with a pretty unique situation, a 2024 Cybertruck tailgate issue. The owner Rich and his staff helped me out on the spot, no wait time. He's got a lot of experience with all kinds of vehicles. He can spot aluminum metal versus steel metal and the different techniques used to manufacture those metal parts. He knows how to solve problems based on vast experience in his craft. Thank you Franks Auto Body!”
“Technicians found the problem created by another repair shop. However, one issue I have is that I had the brakes checked just a few days before bringing the car into Toyota. The other shop measured the brake pads at 4.5 out of 10 and indicated that the brakes were not yet ready for replacement. Less than 10 miles later, Toyota measured then at 3 out of 10, recommending replacement. I replaced them, but feel like I was taken advantage of. Makes me wonder if I'll go back to Toyota for any further work.”
“Overall a business that cares about you as the customer. They prioritize making sure you know exactly whats happening with your car / claim. The work they have done for me goes above and beyond. They will always have my business.”
“The Bomb! They repaired our beautiful 2024 Mazda and finished 5 days before due date! Great work, car looks brand new! We really appreciate the hospitality, kindness, and the service is spectacular! The best shop in California! The only place will ever come to when we need our car repaired! Great smiles and wonderful personalities(Chris). Thank you for putting a Big smile on our faces! Keep shining bright and taking care of your customers, We Are So Thankful!!!! ?”
“Every time I've needed something (mostly custom hydraulic lines) the people at C&H have worked with me to ensure I not only got exactly what I needed, but did so in a timely manor. Generally with a smile on their faces. Thanks guys, you're a credit to your industry.”
“Roy, was an outstanding guy, who just fully took the time to understand my situation. He personally painted my hardtop after hearing my situation was a little different than your average fender or bumper. I’m beyond blown away with the service I received and this shop deserves all the business in the world.”
“Crash Champions always provides top notch service. Their team is attentive, communicates throughout the process and backs work with a lifetime warranty. Highly recommend.”
“Briston made the car buying experience a breeze. I had to wait for a few months on my special order grand highlander and he was great at communicating all along the way. He was knowledgeable and friendly and even helped me set up the audio system. I would highly recommend working with Briston when looking to purchase a new car.”
“I've been taking my 2017 Gmc Denali to Thompsons Gmc since I purchased it
I would rate this location very high for service
Recently I needed new tires, checking all the local tire companies I decided to go with Thompsons
The price was very competitive and my service rider Chris found the perfect tires Goodyear wrangler all terrain adventure Kevlar
With the tire rebate it was an excellent choice and they included alignment with the purchase.”
“Just purchased a 2001 travel trailer. I wanted to get a full inspection on the axels/breaking system before taking it on any journeys.
The team at Idle Wheels made the process easy. From scheduling the drop off, to assisting the unhook, and doing a full break down on my wheel assembly.
They were rapid in response and offered great turn around time assuring I'd have my trailer back before our scheduled trip next week.
10/10 recommend for anyone needing services on trailers that is looking for honest, responsive and thorough service.
Thanks!”
“We called and spoke with Jason from the Service Department to see if we could get assisted immediately for a tire replacement. He provided an exceptional customer service experience over the phone. Although we weren’t able to get our tire replaced due to inventory, we were stunned by Jason’s amazing care and guidance on what we can do next to take care of our needs. I hope Jason will be recognized for being an amazing representation of customer service!”
“These folks are an exception to the car dealership scourge. After a week of incredibly frustrating experiences shopping for cars at other automalls, I finally found Thompsons. I absolutely hate the lack of knowledgeable and empowered sales reps at most dealerships. If you have to go talk to your boss for every question I'd rather just talk to them, don't waste my time. Thompsons doesn't do that. Everyone I spoke to was knowledgeable, and if they didn't know, they GOT the person who did, not just act as the go-between. The ONLY criticism I have is they will add on ~$1000 after the sticker price, taxes, and fees for a "optional" security system. Would be better if this was advertised in the sticker price since it isn't actually optional.”
7:30AM - 9PM
3970 Missouri Flat Rd Suite F, Placerville
Auto Parts
“So I stopped in just to get my battery checked. The manager and the employees went far and beyond to help me. They checked it out and said it was low on charge. But the manager said, "Let's take it inside and but it on their test machine. Low and behold I had a dead cell. Thank god he checked it. I wasn't expecting to buy a battery when I came but glad I did. The manager gave me a discount on it and I didn't even ask for one. Now that's service. I totally recommend O'Reillys in Prospect Plaza. Hey, just tell them Bill recommend them . You won't regret it. And don't be afraid of asking that stupid question. Ask away, they will have an answer or a suggestion. Thanks guys you all were awesome.”
“Best tire place in town. Great staff in the front, great mechanics in the back. Quality products, fair prices.
You can always tell a good business when they retain their employees...
Yep. 5 + Stars !!!”
“This is my go to store. Been going here for years. Larry always goes above and beyond. I appreciate his willingness to help me get what ever I need. Customer service seems to be hard to find these days, but Larry is a 10/10!”
“These guys were awesome. Kevin was really great to work with. He is super polite and professional. The one thing that stood out was him thanking me for my business. They made things more smooth during a stressful situation. I’m very happy with their work and will definitely recommend them.”
“After work I stopped by as my car that I just purchased a month ago from the dealership had the check engine light on - Lee came out and ran the codes and broke down everything for me no purchases were needed bc of the issue but the service was beyond amazing and don't normally write reviews but the customer service from Lee was beyond expected and I am more than grateful- in this world we need more lees”
“Fantastic people, with the best customer service. We had them Line-X our truck bed and install the Anderson hitch. I highly recomend this store for all your needs and any service.”
“Chris was beyond WONDERFUL! He got my car in before my appt, changed the oil with the quickness & even vacuumed the floor boards!! He even pointed out some small upcoming issues I might have. THANK YOU CHRIS!!”
“Misty and the team at hangtown body shop are simply the best. In an era when customer service is scarce at best it's nice to find a business that actually cares about their customers and prides themselves on quality work as well. Thank you!”