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February 2024 by Kashif Asghar
Best service with a branch taller and respect. Every time I go there, they’re always smile, and welcome. They are so professional and friendly.
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November 2023 by jenna s.
Shout out to Melissa and the bank manger helping our family out at the last min before closing ! Melissa demonstrated amazing customer service she helped with all of my questions and was able to resolve my problem. It was refreshing to actually be be treated as a human and not turned away simply because they were almost closed. I hope Melissa is recognized for her outstanding customer service!! Sincerely two parents just trying to get by. Thank you again!
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September 2023 by Sheena Marie
this Wells Fargo location is really nice although it's an older shopping center it's very modern inside and Sonny is one of the best business advisors you can find for Wells Fargo he's properly trained he knows all the correct things to do for your Wells Fargo accounts he never misses a beat and he's so supportive to his teammates when I go in he's always willing to help them and he is just a true professional at everything he does at Wells Fargo.
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August 2023 by professional silly
a man named Sonny walked up to the line of people to see if people needed anything without tillers help. i was in this line, and i showed him a check that i was suspicious was fraudulent. he laughed in my face about the check several times and started cracking jokes with a man behind me in line, about how unbelievable it was. he made me feel stupid and did nothing about the fraudulent check. my banker (who i inquired with first) said that the bank can close accounts associated with fraudulent checks (the check was Wells Fargo), and Sonny instead, laughed in my face and did nothing to help me. i could do nothing else but walk out.
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January 2023 by Junior D.
Wells Fargo bank located here in the city of Placentia or the city of Yorba Linda and where you come from this banks pretty good bank plenty parking entrance on the front and the back she could hear from the south side of the north side of the bank also they have ATMs clean area plenty of parking tellers here nice and friendly I have a little busy waiting it's pretty fast so if you ever come in better come in the bank here we're good Wells Fargo once again OK be right here hey Siri Placentia check them out
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November 2022 by Sean Zhu
We would agree no more on "it's a different branch." from one of reviews. I had difficult time there, never return the call event i called their manager, mess up with my requires and provide way different information other than costumer services. I would highly recommend not to go this branch if you need something more than just depose and withdraw.
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November 2022 by Dalthon M
If at the window try to talk to Carol StibichSupper nice lady very helpful when I asked about something being changed.
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June 2022 by Steven Galvan
Use a different branch just trust me
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June 2022 by Lauren K.
The slowest branch ever! The branch has one teller usually and a line out the door.
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March 2022 by Weston B.
Lovely customer service and professionalism offered by staff and management especially Brennan.
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March 2021 by James Y.
This location is very close to where I work and I needed to do some banking at lunch time. I got in the socially distanced line and when I got to the front, I was called up. The lady working was very nice and personable. It's so rare now for people to greet you at a business. What was interesting is that she actually hand counted my deposit. The Wells Fargo I usually go to use the counting machine.
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November 2020 by Amber Manassero
I have nothing but negative experiences with this branch. My grandparents have an account here and my grandfather recently passed away he was the one who handled the bills and bank account. My grandmother has dementia and I am the power of attorney for both. I have reached out two different times inquiring how I can become a signer and I cannot seem to get anywhere. I walked in the branch a few weeks ago with my paperwork gave it to Gloria who said she call me back and I never heard back from her. Yesterday I called the branch and Gloria answered phone. She argued with me that she did call me back but when I asked her what the outcome was she was unable to tell me. She said there weren’t any notes in the computer. I gave her all my info again, she said she would call me back and I still haven’t heard from her.
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August 2020 by Eric S.
Gotta love it when you show up 10 min before the bank closes on a friday to deposit cash needed for the weekend in the account and you literally watch the person inside lock the door. Then proceed to use the atm after counting the bills, 50 of them, removing 20 so there is the appropriate 30 at a time and the machine only counts 27 after returning just two bills (should have been 28 counted). So i then walked back to the doors and its obviously locked with no one in sight. As a corporation, this is uncalled for. Do better wells fargo. I think chase might be getting all my business from now on, business and personal as this is the 3rd location and 5th time, where the atm machine "doesn't read the correct amount of cash to be deposited".
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May 2020 by Jose T.
Years ago I was having issues with another location (Anaheim)branch manager giving me my funds when they were available so I went to this location sorry do t remember all the names who helped but you all were so positive and took care of my needs and met me half way! Thanks for so many years of banking with you!
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January 2020 by Nela O
Very good location with no lines. Friendly customer service and management. Nice.
