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February 2024 by Thomas St.Jacques
I Routinely Come Into Placentia PO Daily Most Attendance Counter Reps Very Professional & Pleasant , 2-9-2024 Chinese Rep Very Racist And Extremely Rude Early Morning Tomorrow I’m Filing A Formal Report With District Supervisor Of Her Racist Behavior Extremely Rude Her Remarks Needed Full Attention Of Supervisor She Has No Place Serving Public Service .
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December 2023 by Drake
Regularly refuse to deliver packages so that you have to wait in their absolutely absurd lines. 0/10
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December 2023 by Cthulhu
Regularly refuse to deliver packages so that you have to wait in their absolutely absurd lines. 0/10
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December 2023 by Quauhtli Garcia
I frequently visit this post office to send out my packages when I make an eBay sale. Every time I go all the employees have been extremely friendly and customer service oriented, EXCEPT one. The famous Melissa... Oh boy did I have a lovely experience with that one... First of all she was extremely rude and was addressing me in a condescending tone the entire time. I simply asked for a receipt of my package as proof that I dropped it off. This way the buyer on eBay can see that the USPS is in possession of the item that they paid for. She responded with attitude saying that since I used the self serve kiosk to print out my shipping label that she would not scan my package and to go request my receipt from the kiosk... Why is it that all your other coworkers have no problem scanning in my packages and providing me with the receipt proof that I am asking for. If management is reading this you may want to retrain Melissa so she can work on her customer service skills. It looks like a lot these other reviews seem to complain about Melissa quite often. Melissa if you are reading this don't you think you're a bit old to be acting like a bully. Act your age lady and just do your job right, find another one or simply retire.
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December 2023 by annie j
I was treated very poorly here, for absolutely no reason… I felt very dehumanized by this gross woman.. Melissa is a poopy employee who stinks at her job.
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October 2023 by Rick Eiser
Customer service top notch.Every time I go there I get bit by a mosquito. ?
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October 2023 by Tammi Fierro
Worst post office I have ever dealt with. Looses my mail numerous times. Both inside post office and my mailbox. Customer service is awful. False information given time and time again. The list goes on and on
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October 2023 by Dorota Rek
Wery nice workers, very friendly. Mail delivery good and mostly on time.
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August 2023 by Philip Russo
I want to say that the Placentia post office was more than awesome, they went above and beyond. Especially Justin. I had a package that was delivered past the deadline, so I wasn't going to be able to get it until the next day, and I was leaving early the next morning. I needed the package for my trip. I spoke to a couple of guys, one being Justin. He gave me his phone # and I gave him mine. I called him two hours after the PO closed.He answered and said they hadn't located it, and asked me to give him some time. Two hours later, he called E to let me know he had located my package, and I could go and get it. I was so impressed. Not a lot of people go above and beyond like that. Placentia post office on Kraemer saved the day. I am so appreciative. not a lot of people would go out of their way like that.
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July 2023 by Jered Lucky One
This is long overdo review.... About two / three weeks ago I was in desperate need of assistance with my daughter's passport delivery. I cannot speak highly enough of the personnel that works here. Two gentlemen in particular, they were HUGE help in making sure I received my daughter's passport in time. Literally the morning of our departure I received a phone call informing me that the passport had arrived. I will ALWAYS have a huge appreciation for all that these individuals. But of course to everyone else behind the scenes as well that helped me. Because I know it was a group effort, I'm referring to everyone that works at the distribution center as well. They all work so hard for all of us to get our mail and parcels in a timely manner. Everyone was polite and courteous. Thank you again!
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July 2023 by David M.
Drove out here for my passport application & the male clerk was late to take me in & was rude the entire process.
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July 2023 by Celine D.
Considering the 'bad reps' post offices tend to usually have, Xang was super nice and helpful! Help saved me a little money, as well as kindly letting me know what to do when shipping boxes.
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June 2023 by Kevin C.
Took me 35 minutes to get a roll of stamps, and the taller asian dude needs to get checked
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June 2023 by Mark Joaquin
The old Asian lady at the counter needs to retire for real! Why? Very Rude, unhelpful, lazy, terrible attitude and mostly acts like she’s very smart but she’s not. Don’t bother go to this post office not until she retires. You’re welcome.
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June 2023 by Oni C.
I lost my driver license awhile back and thanks to Yvette and Melissa they helped me get my new one back I really appreciate them and there work they did!
