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August 2024 by Cathy Sam
This UPS store is great! Friendly and professional always - Matt was very helpful today!
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August 2024 by RockofAles Brews & Tunes
Great customer service. I ran out of packing tape and they took care of that for me at no charge. Always use this location.
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August 2024 by Davis Lee
The guys were super friendly and helpful!
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July 2024 by jess vargas
Scheduled an appointment for notary. Received confirmation of said appointment. Went for appointment at confirmed date and time. No notary. Was told they don't honor appointments scheduled through their own UPS store website. Sounds about right...
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May 2024 by jkuntz99
I sent my son in to drop off a package for sending his $600 keyboard back to the manufacturer. He had a pre-paid slip and gave it to Jeffery. We didn't have any packing materials to protect the keyboard in the box. My son has never shipped anything before so he didn’t realize that he needed to tell Jeffery, he just assumed that Jeffery would know.
When my son came back out to the car I asked him how much he spent and he said nothing. I then asked him if they included the packing in the box and he said what packing? The guy at the counter said that he would take care of it for me. I went into the store and asked Jeffery directly and he said no and that my son didn't mention it to him.
I was thinking….. isn’t it obvious thatJeffery would have mentioned it not only to get the upsell but also because he is the professional who ships things for people all day long?
I told him to put it in and paid him for it. Where is these people coming from?
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March 2024 by William Norman
Very quick return package service. Friendly. Quick answers to questions. Very handy-near us, Ralphs, Jersey Mike’s, other eateries, car wash, gas station. Thanks, UPS.
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March 2024 by Sabeen Nasir
I’ve never had any issues at this store. I’ve brought return items (Amazon purchases), used them for notarization and did print jobs here. Matt was especially helpful during a recent visit to the store.
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February 2024 by Chanel Bonoann
Was in and out in less than 10minutes for my livescan
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January 2024 by Caroline Slockbower
The UPS Store #4382 located at; 650 N. Rose Drive, Placentia, CA 92870 is the MOST HELPFUL UPS STORE ever! I've gone there for help several times over the years & Charlie, Jeffrey & Matt go out of their way to assist the customers & me! Everytime they have helped me with things I did not even know about. They go out of their way because THEY DO CARE ABOUT CUSTOMERS! (a rare find these days!) I've never had to wait more than 10 minutes (even when they are extremely busy!) During the Holidays in December, 2023 I needed help mailing my Medicare payment with a Cashiers Check & I actually did not remember if & where to sign it. Although my credit union should have told me that, it was the UPS STORE, Charlie who actually took extra time to read where I needed to sign it & he helped me to send it Certified Mail. I mailed it right on time by 1 day! I hadn't sent certified mail since I've worked 15 yrs. ago, but now it's done by computer, which Charlie helped me with & it took 1 minute. I'm retired now & sometimes I feel stupid bc I haven't kept up with modern office practices, & don't have a computer at home or a printer ( just an old lap top that is slow) but the UPS STORE employees Charlie, Jeffrey & Matt never make me feel stupid & have helped me print out a lease (never knew they offered that service)! Sincerely a BIG SHOUT OUT & THANK YOU VERY MUCH! You young men are terrific! Carrie Slockbower
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December 2023 by Francesca Gillum
Customer Service Was Great!!
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December 2023 by David Kravitz
Shipping convenience at its best: stationery & shipping services and supplies, photocopiers, mailboxes, and friendly employees.
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December 2023 by Laura Lazaro
Love this place, this is my “Amazon returns” place to go. They are always welcoming and friendly. Never ever had an issue plus it’s always empty and/or super fast.
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November 2023 by Thang Nguyen
Very friendly and fast service. I have been using it for years.
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October 2023 by Hayley Van Dyk
So quick and efficient!
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July 2023 by FERMIN OSPINA
Matt was super helpful and diligent
