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July 2024 by Anna H.
Ken Nash assisted our family with energy saving shutters for our entire two story home. We have been so pleased with both the look and functionality of the shutters. In winter, they keep the house warm and in summer they help block the heat from entering the home and keep cool air inside, in return reducing energy consumption. I highly recommend contacting Ken Nash with Sunburst for your next window cover project.
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July 2024 by Ashley L.
Had a great consultation with Kenny to add shutters to my sliding glass doors. I had a previous consultation with another widely-known provider after which it really felt like the advisor was uncomfortable discussing or quoting shutters for sliding doors. In an effort to explain what I was looking for, I stumbled upon a video from Sunburst discussing tradeoffs of various types of shutters for your door. Kenny took the time to understand my likes and dislikes and guided me on what would work best for my home. Ended up deciding on something I didn't even know existed but was perfect for my living room! And the price was right - with a lifetime warranty you can't beat the value. Can't wait to get them installed!
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July 2024 by Diana D.
Wanted to share how great our experience has been working with Sunburst. Yesterday, we called to explore pricing for shutters, and they came out that same day. Meeting and working with Kenny was the best. Kenny was friendly, attentive to what we wanted, shared his honest advice, and was transparent about the pricing and process. He also took his time to sit with us to go over all of the sample options that would meet our needs, and outlined for us the various reasonable price points for each option. He answered all of our questions and explained in detail the differences between the samples and production/installation processes--all in a manner that made us feel comfortable and confident in their work. We committed to working with Sunburst that day and look forward to the installation!
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June 2024 by Toya H.
Kenny was the absolute best! He's incredibly helpful and super knowledgeable. He helped me find the perfect fit for my home. His service is the main reason I chose Sunburst over other quotes that I received!
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June 2024 by Nader G.
Sunburst Shutters provided excellent customer service! They were extremely prompt in responding to my request for information. Kenny is extremely professional and knowledgeable. He went over all options in great detail, making it very easy for my wife and I to decide what to go with. The other companies I contact for information never responded.
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June 2024 by Kim J.
I love this company! They are so courteous and professional! Kenny gave me great customer service and in the end, we have beautiful shutters at a great price. I highly recommended Kenny with Sunburst!
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June 2024 by T C.
My wife and I recently remodeled our master bathroom and the shutters were the final step to complete the project. After much research, we decided to go with SUNBURST SHUTTERS. We liked the fact that they offered the split design type of shutters where you can open or close the top or bottom half without having to open or close the entire panel of shutters. We also liked their selection of designs, the materials and the size of the louver panels offered. The energy rebate was the icing on the cake. We easily made an appt to get an estimate and KIMBALL arrived right on schedule. He had samples and explained the various options and benefits. He did not try to push us into making any decisions or attempt to up-sell us. He knew they had an exceptional product and that the company spoke for it itself. We made our selection of what we wanted and KIMBALL then quickly and efficiently measured the two windows. He was extremely knowledgeable and aware of the finer details. We have alarm sensors on the windows that needed to be compensated for, as well as a pony wall and glass panel for the shower that was an issue. KIMBALL explained to us how the shutters would be manufactured to fit perfectly with no ill effects to the sensors or pony wall and glass panel. We paid our 50% deposit and waited for the shutters to be manufactured. It took seven weeks - within the 6-8 weeks time frame that he had told us. OMAR arrived to install the shutters at 10:00am of his 10:00am to 12:00pm time frame. We were his second job of the day and he was still on time. OMAR, like KIMBALL, was very friendly and knowledgeable. I asked OMAR if he was going to wear shoe coverings or needed floor runners. OMAR said he always removes his shoes because it is faster and less inconvenient for the homeowners. My wife and I watched as OMAR all by himself, quickly and expertly installed the two sets of shutters within an hour. We were very impressed at how he filled in the tiny nail holes with filler, removed any smudges on the shutters and applied the necessary caulking. After the perfect installation, OMAR showed us the best way to open and close the shutters and how to clean them. OMAR also reminded us about the lifetime warranty (on the Polywood shutters) if we should have any problems in the future. My wife and I were also very happy with the office staff as well. We had reason to call a couple times and spoke to KATIE and KAREN. They were both very friendly and helpful. We have been homeowners for over thirty years and have dealt with many different home improvement contractors. SUNBURST SHUTTERS was definitely one of the best, if not, THE BEST experience we have ever had. If you are in the market for new shutters or window coverings, you could benefit by at least giving them a call, chances are you won't be sorry and you will have an exceptional experience like we did. KUDOS to SUNBURST SHUTTERS and thanks again!
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June 2024 by L C.
I decided to add shutters to 7 windows. Kenny was very helpful and provided great customer service and communication. He met with me in person at my house and went over all of the options thoroughly, provided samples and explained the entire process. He is extremely knowledgeable. I am looking forward to working with him and having the shutters installed. I'll provide an update once everything gets installed.
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June 2024 by Joe T.
I had the pleasure of working with Kenny today as he measured several windows in my home. He was punctual and one of the nicest people I've ever met. He is very knowledgeable of his product and efficient in measuring and giving me an estimate. I'm looking forward to working with him as we are having several windows fitted for shutters.
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April 2024 by Leane Pierpoint
Absolutely gorgeous!! I am so pleased with our shutters. We just had them installed—the Polywood ones with the energy tax credit certificate—and they are beautiful. Thanks to Kimball Jones and his thorough explanation of products, and Omar’s installation. They really are an incredible product.
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February 2024 by Derrick Lee
I recently had the pleasure of working with Sunburst Shutters to install over 50 new shutters at our hotel, and the experience exceeded our expectations. Kimball's expertise and communication throughout the process ensured a smooth installation from start to finish. We are extremely satisfied with the quality of the shutters and the level of service provided. I highly recommend Sunburst Shutters for any project, big or small. Thank you for a job well done!
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January 2024 by Randi B.
I hired Sunburst to do all the window coverings at my company's office. Kimball was the sales rep who came out and met with me; he was friendly, informative, and transparent. A week or so later I requested he come out again and bring some samples so I could take pictures to show my boss. That was no problem for him, he came out within a few days, and that evening I signed off on everything via email. Order was placed and I was told we'd have them installed within 3 weeks. It ended up taking 4 weeks, but that was no problem for me. I actually had to reschedule the original install date because I was sick, and they were very understanding and accommodating of that. The guy who installed them was efficient and super clean. It took about 5 hours for him to mount all of the roller shades we got, and everything looks perfect! I got quotes from a couple other companies, and while Sunburst was about the same price as the other places, I ultimately chose them because I liked Kimball better than the other people I met with. His personality and communication with me is what sealed the deal.
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December 2023 by Joshua P.
They came out to give a quote and showed me my options for shutters. Went back and forth on next steps and changes to finish the quote via email. They stopped responding. I'm not a difficult customer so i moved on to another company.
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December 2023 by ENewberry
Outstanding work. We had our entire house done. Extremely cost effective and excellent workmanship. Far below cost of the big box stores and much better quality. Custom made to fit our house. I highly recommend Sunburst Shutters. They are honest, trustworthy, and have outstanding customer service.
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November 2023 by W T.
Great experiences with Sunburst. They installed Polywood shutters in one room of my home a few years back. I recently hired them to do 7 more windows in two rooms. They are the nicest company to work with and have met all expectations. We had a few glitches but those were addressed promptly. One of the kitchen windows required an odd configuration to open around a faucet. I didn't think it could be done but they did it! The Polywood shutters not only look great but they repel dust (as compared with wood) and my older ones still look new. While shutters are not an inexpensive window covering, this product will add a beautiful look to any home for years to come. Sunburst works hard to attain customer satisfaction with regard to price, installation & follow-up detailing.
