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“Before I post this review... I want to be clear that I had zero intentions of replacing our Tempur-Pedic bed. Our polite conversation with Randy and the REM team was so care-free and pleasant, I felt at ease to settle my curiosity. There were no obligations to simply give it a test run. However I do admit that it was hard to resist the floor models' comfort. There was still no pressure. If I can appreciate one thing, I give full respect for letting me reach my own conclusions... No harm, no foul... In return, I gave it 3-4 months to form my review. No exaggeration, my first night sleep after the set-up was so peaceful. I didn't realize the true missing factor in my comfort was the cool temperature in the mattress. It was certainly a pleasant surprise and a game changer. Now that our mattress matches the climate here in Hawaii, I rest longer and healthier. That fact alone is out of bounds! For the value in price, it was by far the best money spent! I only wish I had found REM before I moved to Hawaii, I would have saved so much more. Personal shout out to Randy Maddix for your excellent customer service, and to REM Sleep Solutions for top notch valuable products.”
10AM - 6PM
3809 Grand Ave Unit B, Chino
Mattress Stores
“Tiffany was wonderful! I came in and quickly became overwhelmed. She very professionally and was able to rein me in and help me choose the mattress that was right for me. Thanks Tif Tif!”
“Robert helped us select a perfect mattress. He was very knowledgeable and patient with us while we tried out many beds. We are very satisfied with our final selection.”
“Jessica was very accommodating, giving us the attention we needed. She explained everything to us . She is very knowledgeable
Of the product. I am giving her 5 star.”
“amazing experience with this company. robert with the delivery was SUPER helpful. couch is great and was more affordable than other companies, also had faster delivery than any other place. will definitely be using them again for any future furniture needs. thank you ornate!”
“We are very satisfied with our Sit N Sleep experience. Our salesman Eric listened to what our needs were and directed us to a bed that satisfied our needs. He also introduced us to a wonderful pillow called a “Honey Dew”. Love it!! The bed was within our budget range as well. Delivery was timely and the personnel were very courteous. All in we give our experience a thumbs up. ??”
10AM - 8PM
15267 Whittier Blvd, Whittier
Mattress Stores
“I had a great experience purchasing two twin mattress for my children. Sean helped me out and he was amazing he made the purchase stress free and enjoyable. Thank you Sean”
“Honestly, had one of the best customer service experiences in a long time. Devon (pronounced Devin) XD Was really great really informative and overall just a nice person to walk you through buying a mattress. Me and my fiancé really recommend coming to this location and making a mattress purchase. Had a really nice conversation and plenty of time to decide on a purchase; glad to say we found the right one and are happy to receive it soon! Many many thanks from the both of us.”
“Chris was super helpful, friendly, and gave us a great deal. We felt very comfortable and not pressured while shopping, asking questions, and deciding between a couple mattresses we liked. Thanks Chris, we appreciate you!”
“Wonderful experience! Shauna was incredibly helpful and answered my many questions. She went above and beyond to help me. Great deals at the factory outlet. I'll definitely be back!”
“Very good service! Every one very helpful I was able to find some great deals on furniture they were able to work with my budget that’s a plus.. They have so much great stuff love it..”
“Amazing customer service by Tyson Davis at Brea. He helped me to get a service scheduled on an emergency basis to fix our adjustable bed remote . He is an extremely pleasant and helpful person . Sit 'n Sleep is lucky to have such dedicated staff.”
“Highly recommend this family owned business providing excellent customer service and great prices without aggressive sales tactics or upselling! I stopped by with my mom, a few minutes before they closed. They allowed us to browse at our leisure. Respectfully directed their questions to my elderly disability mom, the customer, instead of me. Patiently communicating with her via her written responses because of her speech disability. Asked what she was looking for and ultimately helped her decide between a more expensive vs less expensive option, recommending the least expensive one!! They provided delivery in days and went way above and beyond for delivery and set up. One of the owners accompanied the delivery guys and offered to help my mom with other heavy things that needed to be moved. He made sure she understood how to use the bed controls. He genuinely complemented her art work and landscaping, and he insisted I contact him if my mom had any problems with the bed. The husband and wife owners treated my mom like a precious family member. I get the sense that’s how they do business for all. Don’t use a big box bed & mattress store. This business has better prices and deserves our business. Customer service is not dead, it’s just harder to find.”
“Our expactation was to visit Custom Comfort showroom, get educated try out beds based on our needs and get pricing. We met Chris at our scheduled time accomplished this goals but felt so comfortable with Chris' knowledge we moved forward with the purchase! The bed will be installed next week so will have more to share then.”
10AM - 6PM
601 Burning Tree Rd., Fullerton
Mattress Stores
“Wonderful experience! Shauna was incredibly helpful and answered my many questions. She went above and beyond to help me. Great deals at the factory outlet. I'll definitely be back!”
“Excellent service. Very friendly and helpful! They offer fair and honest pricing for their appliances. We went to look for a washer and dryer, and we got a Maytag set right away.”
“I was gifted a table set that didn't have the hardware inside. I wasn't able to get the warranty information but I was able to reach out and Stella helped find a replacement hardware pack that I was able to purchase. Stella was fast and professional the whole time and was so helpful! I highly recommend!”
“The store manager Zaman was very welcoming and helped us picked out good mattresses for me and my parents. We were unsure about what we wanted exactly, and he was still very patient with us. I highly recommend coming here!”
“The salesperson at the store is extremely helpful and kind and honest and straightforward. He doesn't try to sell you anything you don't need or want and answers all your questions. He is patient and very helpful. The prices are also good and for a brand like Nectar and Dreamcloud, he not only has them in stock but he also has the same prices as online. Better to buy from a local small business than a major online retailer. Cannot recommend this business enough!”
“(Translated by Google) Excellent service very friendly gentlemen and they do a great job all highly recommended(Original)Excelente servicio cabelleros muy amable y hacen un gran trabajo todos muy recomendables”
“This place is getting worse and worse. It used to be that there were some Amazon returns that you could buy, but now it is slowly selling furniture and home appliances.”
“Excellent experience working with Hibernation Mattress. We were served by the owner John Steving. He spent time showing us the best options for us and also gave us a great deal on one of their store branded mattresses. He also customized the mattress which was made to order for us.
I highly recommend checking them out. They are a local operation which can provide some advantages and savings compared to larger corporations.
They specialize in firm mattresses, so if that is something you are interested in check them out, especially their custom made in house options.”
“Marty helped us by answering an email about a leak in our mattress on a Sunday morning. We had a replacement in the bed by Sunday evening. He gave clear instructions for a DIY installation and it went quite smoothly.
Thanks for your help Marty, we're passing on your info!”
“Unique (Howard’s Customer Rep) was amazing. She promised, and delivered.
Costco lost my business, with promises not kept and couldn’t deliver. Great job Howards!”
“Our experience was outstanding. Gregory was patient and thorough when explaining the different features and functions of the different manufacturers. An overall great experience!”
“Aubrey VanKirk was great! She answered all our questions and worked out multiple quotes until we were satisfied and got what we wanted. She's very knowledgeable and we are excited to try out the new mattress. Best part -100 day satisfaction guarantee!”
“I went because of the good reviews, and I am very happy with my purchase. I bought 2 mattresses, one full size and one twin size. It has different types of mattresses and prices. The one who attended to me was Vio. I personally gave some Marketing suggestions. Since there is almost not much information on social media, the website needs to be updated. This is a family business, so they are willing to help me get the mattress you need.”
“My family and I bought hard rubber mattresses to prevent back pain here. The mattresses are very good, the sales ladies here are very dedicated and what I like best is that I don't have to haggle over the price, always the same. The mattress is very cool, very comfortable. Thank you Happy2ez, those who need a good mattress with a straight back should come to Happy2ez. They come in a wide variety of hardnesses.”
“I stumbled on this place after having a not so pleasant experience with another guy. My dryer had not been igniting and needed someone to come and fix it without trying to sell me all the bells. Sean came out the same day to see if I needed a new dryer or if he could fix it. Unfortunately I did need a new dryer and he showed me a few that I could purchase from them. He told me to shop around to see if I could find a better price elsewhere and didn't push me to buy anything from him. The efficiency, honesty, and level of service he provided left me feeling like I was in good hands. The very next day he delivered me a brand new dryer and installed all within the span of probably 40 minutes. If I didn't have an upstairs unit he probably would've been quicker! Overall I cannot recommend appliance world and their staff enough. If anything ever breaks in this house again, I know who I'll be calling.”
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“They created a custom sectional that matches our large living room requirements. They were very fast and easy to work with. I would recommend if you are looking for something unique and customizable at a lower price than the big box stores.”