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February 2024 by Mohamed Elnowihy
Staff are rude!!
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January 2024 by GraphixMain
I enjoy this UPS Store location and its employees however I recently had a package not shipped and really need to get in touch with the manager to view cameras and rule out the store. I suspect USPS doing something shady. If the owner sees this please contact me.Update: Package was found USPS mailman was at fault. If you ship any USPS packages please just take them straight to the USPS Office. The mailmen on this route do not care about your packages as I also had a package to be picked up on Saturday and the mailman chose not to take my package so I took the package to USPS on Monday. Again, this UPS store and its employees are amazing and like family. Just don’t trust USPS Mailmen on this route if you drop off packages for USPS here.
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December 2023 by Ana G.
I frequent this UPS often and not usually buy items . Last week I noticed that the upcharge on stamps was 7.00 above the regular price. I'm appalled at this practice . I will not buy things here anymore. Very disappointing
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September 2023 by Veronica Z.
writing this review on behalf of my mom. she made a mistake with her amazon returns and Angelica was able to help her sort the confusing situation out. she was very helpful and patient. thank you so much for the good customer service!
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June 2023 by mark l.
Be wise try another location or use FedEx, I had a shipping label sent to me and went to mail/return the small 8x11 envelope went to the store. Showed the label and gave her the info. She then wanted to charge me $3.80 even though last time it was free. She said I have to print it, I attempted to say last time they didn't charge me, she then tried to argue that last time I must have brought in the label. Stay away use FedEx there nicer and no drama. I understand people have bad days but $3.80 to print one 4x6 label
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May 2023 by Depo Josh
Sylvia always very kind and helpful at all time loved this place?
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January 2023 by Thel Vadamee
Good service, and friendly staff. Lot of business hear, so the parking is usually bad. But the staff make whatever line exists go quick.
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October 2022 by Joseph Massey
Always friendly and knowledgeable, although prices for mailing packages and buying stamps is higher than the PO. But a go-to for quick Amazon returns.
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October 2022 by Jes O.
Customer sevice is almost non existent here. Luckily, the lady we got was extremely nice. The other woman, a Latina, was extremely rude after I asked a question. I was polite and all, but it really upset me. This is a customer service job. You shouldn't be talking to customers that way. I understand if I was being rude to be treated that way, but I wasn't and thought it was very undeserved.
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September 2022 by Roseanne Sanchez Myers
The Employees here are very hard working. They all have great Customer Service and are the best at what they do. This is a very busy store but so bring your patients and be kind. ?
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August 2022 by Breanna Towers
The ghetto child. Small store, no proper space to form a line.
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June 2022 by Samuel Scott
Great place to send packages. Very quick.
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April 2022 by Gabrielle T.
This UPS location has a bad reputation but all of the workers here are totally kind-hearted and lovely to work with--when you're able to snag one. The problem with this location is that they're mayjah-ly understaffed. They rarely have more than one person available, which is super hard and stressful for that one sole worker (when I tell you they all do such amazing jobs remaining levelheaded under pressure that I'm convinced they should be neurosurgeons), and just as frustrating for customers like myself, held up in a line that stretches to the parking lot when all we have is a simple Amazon drop-off and the QR code to boot. There's plenty of hardworking, amazing folks out on the job market right now, and this UPS needs to take heed and get a few more staff members to help.
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March 2022 by Ed Rodriguez
Always get good friendly service there
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March 2022 by Cassandra Knight
This place is amazing. They always so helpful and friendly.
