Mt. Diablo Resource Recovery (MDRR) is a local company known for its exceptional customer service and community engagement. Many customers have praised the helpfulness of their staff, both in person and over the phone, noting the friendly and efficient interactions they have experienced. The improvements in their phone customer service and proactive communication about service changes through various channels have been particularly appreciated. MDRR also engages with the community, offering events like recycling workshops that educate and involve local families. Customers feel proud to support a business that contributes positively to the environment and the Pittsburg community. Despite some feedback regarding service challenges, such as garbage collection issues, many believe the company is improving and addressing concerns. Overall, MDRR is seen as a vital part of the community, dedicated to providing excellent service and fostering local involvement.
I had a great experience getting them to replace my broken green bin
December 2025
Getting support was easy and painless. I contacted support through text option but it was after business hours. The next day a rep contacted me back through text to check on my issue and was able to resolve my issue and questions quickly.
December 2025
I just needed a correction to my billing process. It was handled efficiently. Thank you for your services.
