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“The pro at the patient service center is a 10. However the Quest test upload from Stanford didn't come through - for the second time in a row so he and I had extra hoops to jump through. He juggled the scheduling and did his typical painless draw. :)”
“Always able to get in without an appointment. Usually no more than a 15 minute wait. Front desk is smart and seems to know her job very well. Phlebotomy dept are professional. This is a good location.”
“Check in went smoothly. Receptionist was cheerful and welcoming
Waiting area clean.
Conversation between workers in waiting area was kept professional
Adequately staffed.
Lab technician pleasant and painless.
Improvement from visit 6 months ago.”
“I gave a rating of 5 because of the staff in the Antioch office. I used to get my results back the next day whenever I have lab work done. I had lab work done on Monday morning and I still don't see any results. I emailed them about this and the response was my labs were taking longer to process because I had orders from 2 different doctors that were combined together. They combined them together so that they would not have to do separate draws. One doctor only wanted my PSA tested, and the same test was included on the order by a different doctor. I am not understanding why that would make the results take any longer.”
“I dropped into this Labcorp location for routine lab draw. The lobby had a few folks waiting and it seemed pretty busy. The woman working reception also turned out to be the phlebotomist. My experience with modern lab offices is they typically understaff their locations leading to backups and frustrated customers. I witnessed phlebotomist Marissa courteously and professionally handle the workload with a friendly demeanor and attitude. It's clear that some of the clientele were repeat customers who enjoyed their interactions in this office. When it was my turn, my visit was prompt and uneventful. Marissa was able to draw quickly with minimal pain. Nobody enjoys going for a lab draw, but my experience today means I won't dread the next visit here.”
“I agree Ed is amazing. He needs to train all the blood drawers I’ve ever had in my life. I can think of three that didn’t cause any sort of pain in 40 years and Ed is one of them.”
“Very clean office, receptionist is very nice, check in process was easy that I was able to get my blood work earlier than scheduled since I arrived 30 minutes earlier. Marissa did my blood work is friendly and professional! I like the lab room there a window I can look outside so, I do not have to look at the needle on my arm. Looking at the window is better than the wall. I will repeat Thank you staff members . Location is pretty good there a gas station right there and popyes fast food. All other restaurants are further away. Parking looks plentiful although I did not use parking since I use the bus.”
“I have never had a complaint when I have been to this labcor location - the receptionist was cheerful and the technician hit the vein first time as usual - for some where you go and expect the worst these people make it so much better!!!”
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“During my last visit, there was No Wait Time and the technician was efficient and knowledgeable.
Creating an appointment is very simple through their web page and I'm usually able to get an appointment within 24 hours”