-
October 2023 by Makayla Cruse
not only did one of their drivers run me off the road of laurel bypass but they as well flipped me off, started cussing at me, when they were 100% in the wrong. Here are the pictures of the truck, not only is it a unprofessional look but I am sure as hell I will never be contacting this company ever again after THEIR driver in dangered my life, inches away from hitting my car after damn near merging even though he saw me, and he still honked, flipped me off, started throwing his hands up in the air and being dramatic. Another company hiring just anyone with a drivers license!
-
November 2022 by Jim Bray
Family owned and operated. These guys know their stuff. I'm in the trades but not into Wells these guys are into Wells!!!
-
August 2022 by Cherra C.
DO NOT USE OR WASTE YOUR TIME WITH MARTELL DRILLING! (Clayton Resident) LEROY CHANCELOR (says he's the owner).. Hung my 82 year old mother out to dry for 5-days with NO house water to 1/2 the house & NO landscape irrigation (motor on the well died Wednesday night); Called first thing on Thursday morning; they promised to communicate and try to be there Friday morning... we called in (nicely by the way) Friday 2 times thru the day... hung us out to dry... pushed us with bs till Monday morning... (Saturday morning, I even left an inquiry message & reminded them for the appt on Monday).,, We get a call TODAY (8/8/22) at 2:15pm and the girl who answers their phones tells my Mom "they crew is done with their job and can come now BUT... here it comes.... it will be $350 for the 1st 1/2 hour and $250 each 1/2 our after BECAUSE THEY HAVE FAMILIES TO GET HOME TO!" I have this crap recorded, ELDER ABUSE!! hold a senior hostage and then terrorize her financially for them to come fix her well motor as they promised. I call the office today at 3:20pm after I can Decipher the upset call from mom, and ask for the manager or owner, the reception is trying to screen me - now I know why lol. I get an older man on the phone who sounds completely uneducated & rough around the edges... I ask his name and he starts harassing me immediately on the phone, I'm trying to explain that I just want to talk to the manager or the owner to try to get control of this mess and he tells me that I've got him (he's the owner) and that he gave me his name and his title. Which he did not. All he wanted to do was fight on the phone. I am not sure why all the head games with customers. I explain who I am and he starts cussing me out on the phone telling me that the little old lady that's been calling him has been harassing him, and she needs to stop f***ing calling there which is complete insanity because I've been there for most of the phone calls coming into them. Nevertheless it doesn't matter but DO NOT waste your time with this company - it is of opinion that they are shady crooks that prey on anyone they feel has money OR seniors that can't deal with this stuff, by having us wait the 5-days she's lost a lot of beautiful established landscape that could have been salvaged if we'd known what assholes this company has working there by calling another well repair place. No matter what Martel's response is to my post is to COVER THEIR ASSES... don't believe one word! I have it recorded and I'll be uploading along with my call logs! To you Leroy, you're a pig, you're a piece of crap for stressing an 82 year old woman out, having her wait 5+ days to dump on her and try to over charge intentionally! SHAME ON YOU! And we call and you're so obnoxiously ignorant.
-
January 2022 by Tachina Garrett
Unfortunately they don't sell to the public. Drove by one day and realized that they had 4 inch and larger PVC pipes. Guess they just didn't want my money.
-
October 2021 by Kevin Nguyen
They are currently not taking new customers.
-
July 2021 by Thomas C.
I will never go to anyone other than Leroy Chancellor. Completely honest, hard working, and extremely knowledgeable. My well tank went out on a Friday night, he answered the phone, and came the next day and worked with his partner in 112 degree heat so my animals could have water. He is a hero in my eyes and I could not be happier. If you go somewhere else you deserve what you get.
-
July 2021 by To In
Martell Water was great. Got us on the schedule same day for (2) loads. Appreciate their service.
-
June 2021 by Todd I.
My wife and I just moved to rural Brentwood and Leroy & Martell have been great to work with. Leroy answered the phone one afternoon quoting me for a water delivery a week later I called and was able to get put on schedule same day for (2) deliveries. Then this week our fairly new jet pump seemed to have taken a dump. Leroy came out after hours with a pump to swap out, thankfully after a bit of trouble shooting my jet pump was appropriately functional again. Leroy, the owner, was extremely nice, patient and informative. Remember everyone generally Yelp is where people come after not getting things their way with only their side of the story.
-
May 2021 by Jerem S.
Wouldn't recommend this company to anyone based off their employees behavior & driving. This truck ran me off the side of the rode and would not let me merge when it was my turn to merge. He then had the audacity to flip me off when he was driving off. I guess he forgot his company information is plastered all over the truck. Based off the reviews they have , I'm not to surprised. Do better.
-
March 2021 by Robin Ririe
Quick delivery, friendly drivers quality product
-
January 2021 by Julee F.
The BEST company I've dealt with ever!!! Every single staff member was super friendly and professional and answered any and all questions we had, and we had A LOT! We definitely were not prepared to have to have a whole new well done for our home but they made the process very smooth and I really felt like they cared about my family (including our dogs) as well as doing high quality work. I will never use another well company! If I could give them more stars I would! Thank you so much Martell and staff!
-
December 2020 by Kevin popular
They are currently not taking new customers.
-
August 2020 by Antioch Building Materials
We used Martell Water Systems for our well and they were able to get the whole job complete in the time we had expected.
-
July 2020 by Dustin Yocum
Can’t say enough about Leroy and his team. They were so professional and actually got things done when they said they would....despite the obstacles of COVID. One thing that sets them apart from the other companies is they are a one stop shop...they were able to drill and install our well. Their entire team was so friendly...the guys even took the time to educate my kids and teach them about the process since they were so curious. I highly recommend Martell’s!
-
June 2020 by Sio B.
Can't recommend this company at all, Terrible Customer ServiceCalled on a Monday I told them that we needed a Water Truck on Sunday ( Which was Fathers Day I asked her are you guys still working that day is kinda a holiday SHE SAID YES ! ) and Then she said Call me back on Friday Morning and I'll know more info for you I said OKSo Friday Morning I call she answers and says you'll have to call me back at 2pm I don't have any trucks back to let you know a time frame for Sunday, So I said OK and called her back at 4pm she AGAIN says I don't know I have your number I'll call you when the trucks pull in to let you know......And SHOCKER SHE NEVER CALLED ME BACK.......Really got the COMPLETE RUN AROUND !!!!
