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“I enjoy this UPS Store location and its employees however I recently had a package not shipped and really need to get in touch with the manager to view cameras and rule out the store. I suspect USPS doing something shady. If the owner sees this please contact me.Update: Package was found USPS mailman was at fault. If you ship any USPS packages please just take them straight to the USPS Office. The mailmen on this route do not care about your packages as I also had a package to be picked up on Saturday and the mailman chose not to take my package so I took the package to USPS on Monday. Again, this UPS store and its employees are amazing and like family. Just don’t trust USPS Mailmen on this route if you drop off packages for USPS here.”
7AM - 11:45PM
4424 Treat Blvd, Concord
Mailbox Centers
“amazing staff I'm greeted every time i walk through the door, they do not practice price gouging here as does the UPS store up Clayton Rd...paid $1.46 for label here, the gouging store wanted to charge $3.56 for same, exact label that they got for free from UPS itself !!!”
9:30AM - 5:30PM
4464 Lone Tree Wy, Antioch
Mailbox Centers
“I needed 2 sets of wet fingerprints. The owner performed the process effectively and efficiently. He noticed my US Air Force jacket and didn't charge me for the 2 cards, a $10 savings. Awesome.”
“They are always so helpful when I come to this location. Lacey is always in a good mood and makes this my UPS to come to even though it’s out of my way.
Keep up the great work!”
8:30AM - 6:30PM
4425 Treat Blvd, Concord
Mailbox Centers
“Friendly and knowledgeable service is what I expect and it’s above and beyond from the people at this location. Quick and efficient with personal warmth. I will tell others and continue to ship from this store.”
“Walked in for a drop in livescan for the DMV and my school. Service was really quick and staff was friendly and courteous. Pricing is lower than most places around, charging $30 for each livescan (not including the $32/49 DoJ fee). Great option for the price, and will definitely be coming back in the future for any licescanning. (They charge $3 for credit cards, so bring cash or debit)”
“I had an Amazon return that is done at this location. I had messed up the return on my phone and had no idea what I was doing. There were two people taking turns trying to help me and helping other customer as my phone had froze. They employees were so kind and helpful. I was so impressed with the way I was treated. Thank you”
“Love this place! Incredible staff and thoughtful and caring service. I only come here from now on - for best rates, best overall service, and great interaction. We always leave with a smile on our faces, and feel that this is how businesses should be run! The owner is personable, and we are 150% satisfied with this mailing experience, and will definitely be back!”
“I wasted so much of my time throughout the years dealing with rude UPS store employees. This was my second time going and I am going here for all of my paper, notary, and postal needs! The owner and the employee there were super nice, sweet and very helpful! I highly recommend this place to anyone! Way more better then any UPS store”
“Although the employees were relatively new to the job, a gem of a manager would step in and inform both me and employee of the proper procedure. Over a month or so I have seen this gent keep it up. He's a "First In Last Out" kind of fellow!”
“When I entered there was no line and I was politely greeted. I needed a notary and I was served quickly and efficiently by Mauricio. He was kind and professional.”
“Today I went to Staples and FedEx in Concord and both failed in pricing and service. I finally landed at the UPS store on Bailey road. Joey helped me. He was kind and knowledgeable and remembered me from my call! He helped me with my prints and orientation and when I needed 90 copies, he suggested getting a 100 which gave me cheaper pricing and a few extras that I ended up needing. The manager Tom was also nice because he allowed Joey to spend the time with me that I needed to complete my project. This store is usually busy, but they do staff enough for their lines to move quickly. Everything is posted and samples so you can see. I highly recommend this location over the others and you should ask for Joey when you go!”
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“The customer service was outstanding. I needed a passport picture and since the first one was not acceptable, I went back to have another one taken. The manager Srujan, went above and beyond to insure my photo was not going to be rejected so I wouldn't have to make another trip since I'm disabled and have difficulty getting around.”