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August 2023 by NOYBW E
Went in to shop last Sunday. Had a load of clothes to try on and zero employees are on the floor. I had to wait in line for others to ne checked out and then both ladies just bolted. No one asked to help me or greeted me. Not one smile. Tall lady w short hair was super rude. Ignored me like I was a bother.The other lady checked me out, I spent over $300 and accepted a new card. I guess the 2nd lady won for helping me but they were both rude and unhelpful. Hopefully you reach out to me about this or I won't be back.
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July 2023 by Sheila S
It's a store that specialises in clothes for full figured women especially in bra sizes
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June 2023 by Barbara Reeger
It's definitely a small store, but never the less, the customer service is always good. Even if they are slammed with people, they are always friendly and try
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January 2023 by Christopher Mooney
We had to pick up a gift for a family member. We were able to call and place the items on hold prior to our arrival. Staff had what we wanted ready to go and we were in and out quickly. Staff was friendly and the store was well stocked.
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October 2022 by Monica Franks
For a younger person than me...many items, like shorter tops, and that's just not me. Many different styles of pants, you're sure to find one that suits you. I think when I had 10 things in my hand, someone could have offered to start a dressing room for me. Everyone was friendly.
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September 2022 by Alexandria White
Really helpful staff always there to get you a room or find a new size. Also a great selection overall. Wish they're weren't sorting their clearance section by color. But other than that everythings great.
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August 2022 by Kimberly Lawson
The second I walked in I got help with what I needed. Which was nice because my toddler quickly became upset. Everything was so nice and organized!!! Much better than my home store. At the end our cashier made efforts to talk to my son. The whole experience overall was AMAZING. Thank you for a great start of our trip yesterday.
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June 2022 by Tammy Jordan
I love Torrid. Their prices have gone up so I try to get clearance items.Everyone was pleasant. The store was clean and well stocked.
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June 2022 by Ryan Bartley
Prices aren't terrible, product is good, but the aisles are so small! Why is a plus size store using micro-mini aisles?
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May 2022 by Heather Dunham
Great service and always a fun place to shop
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April 2022 by JoAnn Hamman
Great place to shop. Staffers are super fantastic
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March 2022 by Julia L.
This torrid location sadly does not compare to any of the locations I have visited in Ventura CA, Camarillo CA, & Boise ID. I realize they are an outlet but they had so few items in stock above size 1/2. That is kind of a widespread problem with Torrid stores in general so this is probably not this particular locations fault, although it does seem to have the worst selection of sizes. The store itself is was a bit disorganized, mainly the fitting room which was dim and cluttered. I also had to wait quite a while for a fitting room to be opened, not the end of the world but they weren't particularly busy. As far as employees go out of the 2 I dealt with one was friendly and one was a bit cold. All in all out of the 2 last visits I have made to this Torrid location, both have been disappointing. I would pass on this Torrid and just order online or visit one closer to you.
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February 2022 by Erin Norberg
Found lots of great items. Staff was WONDERFUL!!
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January 2022 by Rosa Estrada
Everyone is so nice and helpful
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November 2021 by Adonica Simpson
great, customer service!
