Ross Dress for Less offers shoppers the chance to find the best brands and the latest fashions for family and home at prices 20% to 60% lower than department store prices. Each store has a unique selection, resembling a garage sale where shoppers may discover great deals or sometimes leave empty-handed. Customers appreciate the variety of shoppers who come from all backgrounds, emphasizing that everyone can benefit from the savings available. Price is the main draw for many who visit Ross, as it helps stretch clothing budgets. While selection can vary, especially after major holidays, shoppers often find valuable items at great prices. Customer service has received positive feedback, with staff members like Belma and Shelly being highlighted for their politeness and efficiency. Shoppers have noted that this particular Ross stands out for its organization and quick checkout process, contributing to an overall pleasant shopping experience.