Terrible customer service. Would not give my friend with a disability a refund. My friend tried to ride but couldn’t and they refused to help.
December 2023
Super poor customer service. Rigid and uncooperative. Employee was unhelpful. Owner was rude and unresponsive during phone call trying to address problem with rental. Not ADA friendly. Do NOT recommend. .
December 2023
Chain broke on bike 10 min in. Took 20 min to get back walking with 4 kids on the bike which was scary walking with traffic around me. Called them to let know we were headed back. Would not give a refund or credit. Would only offer a replacement. I was too tired to get back out there. Helmets were gross and wet with... read full comment