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October 2023 by Jessica Osegueda
This home was fantastic! It has everything you'd want from home!
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August 2023 by Amanda S
We have always had a great experience with Beach Bums. The staff is always so helpful and friendly. They went out of their way to help me decorate the home I rented and recommended local eateries and things to do with my teens. Thank you guys for everything.
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June 2023 by Mckenzie
Called to ask about rentals and Jaycee was extremely helpful and kind. She helped find us the perfect property that fit all our needs. Excited for our upcoming trip!
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May 2023 by Rebecca Woodruff
Really awful and disorganized. Ask for unnecessary amounts of personal info, make you give cc info over the phone, all of which is very unsafe.I see a common thread in these reviews that they don’t seem to know how to work through Airbnb or Vrbo.They had an issue with my payment but there was nothing that said that on Vrbo. They never messaged me through the platform that I actually booked on, and were unresponsive to my questions on there.They tried emailing me and calling me… both places I get a ton of spam. Not about to open something from “beach bums” when I never intentionally interfaced with them. They did not think to include the term VRBO or “Pismo beach” in their subject lines- ?And when I called to sort this out they were rude, and completely unapologetic.Don’t recommend booking with them OR using them for your rental.
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April 2023 by Jim Wills
Had a bad experience . Tried to cancel within 30 days. Never heard back from them. Finally got someone on the phone who said a manager would call me back. That never happened. I opened a dispute with my credit card. They waited till my reservation passed to respond. So I ended up paying for the trip, cleaning fee, everything. No attempt to work with me. Just a big your problem not mine.
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March 2023 by Mukul Garg
When we reached, there weren’t enough towels or toiletries in either of the bathrooms. The heating system was also not working properly and was giving some warning signs. Seems like property management didn’t check the property before our arrival. When we called the property management office, they said someone will come shortly to look into it but nobody came. The next day when we called, they said nobody can come, it’s a holiday. The property management office also didn’t have an idea of where extra blankets were at, we had to do a treasure hunt. The property also didn’t look clean, was pretty dusty inside.
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March 2023 by Stacy P.
Please see Amy's review today 3/3/23. I will add that compounding this FIASCO with beach bum is that we had children with us for New Year. No heat, during a winter cold/rain storm. They did not even compensate us for the full day we lost sitting in a car in the rain waiting to rectify their terribly dirty, non heated rental. We have collectively rented from beach bum over the years- they have a monopoly on the coast. I would not have chosen them to rent from - we utilized VRBO who in turn lists BB's rentals. VRBO refuses any liability, which is a horrible business practice when you consider all the associated fees. For a nearly 3000.00 expenditure, you would assume both BB and VRBO would want to handle severe irregularities - they just want the money. We are very chill travelers. We can take a lot of things on the chin. This was disgusting all the way around.
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March 2023 by Amy L.
DO NOT RENT FROM THIS PROPERTY MANAGEMENT CO. (See pictures please). My friends and I rented a home from this management co. via VRBO 12.30 - 1.2.2023. We arrived to the house to find dirty dishes in the cupboard (as if unwashed dishes were put away from a dirty dishwasher), furniture with sweat stains and unidentified bodily fluids (see pics), filthy walls and floorboards, filthy heating vent that had dust bunnies coming out of it, and in general disrepair with blinds that were old, foil antenna, etc. Additionally, the heater DID NOT WORK and the house was freezing. We called Beach Bum and they sent someone out right away to look at the heater. The guy informed us it was not operable and would need an HVAC person for repair. Beach Bum offered to bring 2 small space heaters for a 2 story house with raised ceilings and floor to ceiling windows, which was not going to be sufficient to heat the house. At that time, we phoned Beach Bum with concerns about the condition of the house. A Beach Bum representative (girlfriend of the heater inspector) came over and acknowledged that the house was in disrepair and that she normally checks over the cleaning jobs, but did not in this case. She also explained that a friend of hers cleaned it because the normal cleaner was not available. (In truth, she admitted that the filth was beyond one poor cleaning). She also stated that the owners were difficult to work with and had not been willing to invest in property improvements. She said she would be pulling it off the market immediately. TO TOP IT OFF, her boyfriend had to exit the house and the conversation because, in Beach Bum girl's words, "He is a GERMAPHOBE". We requested at that time to leave the home and/or have them identify a new property immediately. After hours of waiting and countless calls and emails, they offered us the house next door. In reality, it was too late. Our entire day was ruined with the stress of uncertainty and stressful correspondence. Our plans for that afternoon were completely derailed, and we had the burden of packing and unpacking again.We tried to work with Beach Bum properties directly and via VRBO. Beach Bum refused to offer any adjustments, including for the one night we spent in a filthy house with no heat. I am beyond disgusted at the lack of customer service, deceit, and lack of accountability with this rental company. Again, the property manager's boyfriend had to leave the house because he was a "germaphobe", and the manager herself admitted that the house was in such poor shape that they would take it off the market immediately. DO NOT USE BEACH BUM. They are total BUMS.
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February 2023 by Peggy V.
We stayed in a beautiful 2 bedroom 2 bath condo a block from the beach in Pismo Beach, and it was perfect for 4 people! Had everything we needed, kitchen was well stocked, beds comfy, super clean. We will be back!
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February 2023 by Alice Quezada
we had a family issue before going to the rental and had to cancel. they were very helpful. I would book with them again
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January 2023 by shepherdson home
Be very careful. making long story short, this company promised us to refund our first night because of the evacuation notice we had, and later after few days called us and said we can not, due to misunderstanding! I told them I had 8 other people listened and witnessed what they told us and now they are lying that this was a misunderstanding! Also the property they gave us was in a very bad conditions, beds were perhaps 20+ years old and none of us could sleep on most beds. the bbq was also in a very unsafe condition, half of the rack although spilling gas, did not turn on, so we could not use it properly! bad company! bad company! bad company! use airbnb instead, at least they have decent people and a big company to respond!
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December 2022 by Beatrice Wongchalermthan
Cute, clean place with extra towels provided if needed. Lots of space. Two bathrooms, two bedrooms. Some boardgames available. The two beds in one of the rooms were a bit on the smaller side to fit two grown adults... so one person ended up sleeping on the couch (we had 5 total adults). I think we could have fit that person in, but it would have been a bit squishy. It was a bit hard to discern where to park since there was an RV parked and few garages that we didn't have access to. And then there was some signage to not block parking. lt was a bit confusing, so we called customer service, but they didn't have any knowledge about our particular abnb location. We ended up just parking and hoping for the best. Some clear directions and signage would have helped a lot.
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December 2022 by Mikaela
We LOVED our experience with Beach Bum Holiday Rentals. We stayed in the cutest condo in Pismo. It was clean, well equipped, and the company was so helpful & friendly. Next time we visit Pismo, no need for us to look anywhere else...we will absolutely be booking with Beach Bum.
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December 2022 by nicole Sato
Always a smooth experience and the house is always spotless! I would highly recommend this company if you're renting in the area.
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November 2022 by Jaime R.
The location was wonderful, the house was in good working order. We did have a few issues with several screen doors not secure and fell out when slid open. Missing basic kitchen utensils like a can opener. Used the pull out couch and there were a lot of food crumbs in the couch cushions. The check in process was unexpected and not clearly disclosed in the air b and b information. It was a bit of inconvenience to have to go pick up and drop off keys.I was called same day to collect a pet fee. I was under the impression it was all included in the numerous 500+ fees. I was never instructed to contact someone to pay ahead. When I got to the property a gate code was needed which was never provided, so I had to call to get.There's two different instructions for check out on in a book and one on the wall. Each had something different.When I arrived to the office there were three females at desk all on the phone and all held up a finger to me to wait a moment. I did, as I heard them banter about a broken garage door. Once that was over I was told I needed to fill out paperwork before getting keys. Overall it was a good stay but I don't know if I'd stay in a home hosted by this service.
