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April 2024 by Antonette A.
The neighborhood drugstore that I'm thankful to still have around for when you only need an item or two - hair product, medicine, a pre workout drink, etc. I've also been able to call and check if they have something in stock before I come. The last instance, Janet offered to put something aside for me because it was the last one on the shelf :)
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March 2024 by Sameera M.
I'm writing this review concerning the cashier Rebecca, as many times I have gone to Walgreens no one has been as welcoming and as sweet as Rebecca. She was so helpful on telling me where everything was Her customer service was awesome. They should hire more people like her personality. I hope her manager see this and lets her know what a great job she doing.
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March 2024 by Noraa A.
This Walgreens review is directed towards their Pharmacy! It's frustrating when one just wants to pickup a prescription thru the Drive-Thru!!! But it sure is certainly a drive-thru because you need to keep driving since it is ALWAYS CLOSED!!! Especially during their posted operating hours!!!! 3 times I have stopped by to utilize the Drive-Thru to no avail!!! No parking either so that is also a negative mark against them!!! Definitely inconvenient and frustrating!!! This Pharma-sí is a Pharma-NO!!!
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January 2024 by Laura R.
Wow, on the phone for 54 minutes before they picked up and said hold. Then nothing for another 10 minutes. I guess when one of the grocery stores eliminated their pharmacy all the customers were sent here. Don't bother, find another pharmacy. The staff has no knowledge and can't answer simple questions. They are slow and are poor at communicating wait times, if they even have the drug-many times they don't and you won't know until you call wait for an hour for them to say "sorry no we don't have that". Seriously go somewhere else, what an incredible waste of time
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November 2023 by Omid K.
If you go to CVS first, you will rate this place 5 stars. Let's face it there are two competitors in this space. CVS relies on self check out to run the business and therefore hires the least qualified employees. Walgreens does it right and the girl that helped me today at the photo line was awesome, so quick and professional.
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September 2023 by Cassandra Lawson
This pharmacy is horriblfe, especially if you are disabled. I'm almost completely blind and went in for a vaccine appointment. I filled out the online form and brought it in with me. It's almost an hour after my appointment time and they have been taking people with no appointment who came in after me because Ihey wanted me to fill out the same form here. I guess the one online doesn't have a barcode. Even after I told them I can't read the form they argued and refused to help me. Finally after sending me to wait and then calling me back up multiple times to argue about the form, they took the two minutes to copy what I had on the other form and have me sign it. Totally unacceptable and disrespectful to a blind customer.
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April 2023 by Silvia G.
Why is it that only the darker foundations and concelears that I wanted where Locked up. Only the lighter shades where available. That's racism and I don't stand with that. Not only that but employees talked bad about a customer who had every right to be upset even when they are in the correct. Never coming here again
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March 2023 by Kylantha H.
Mind you the store is fine my complaint is with the pharmacy.Absolutely the worst customer service and they never pick up phone like ever. They would never have medicine ready even when the doctor sends in the information to be filled immediately even though it takes them over a week to refill. Most of them know pick up is ever month and has been for the last 10+ years. They never tell the truth when medicine will be ready even when you get a call saying it is sometimes it is not. And some of the staff are extremely rude. I found out recently that there are less people answering the phone. The last straw with my boyfriend using this pharmacy was them losing my boyfriend's information paperwork and then making it absolutely impossible for him to reschedule a new appointment to get his booster Covid vaccine and because of that he contracted Covid over the holidays. Please think twice before coming here. If you want to go to a good Walgreens and don't mind a drive, go to the one in El Sobronte they are better and more informed.
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February 2023 by RichmondRaider 2.
Got falsely accused of shoplifting of beer while I was trying to buy some energy drinks. The big lady with the glasses is rude and disorganized and the other lady with the bun. Poor customer service and also lack of good quality drinks. Alongside with me getting kicked out due to poor customer service and employees.It's like these two have a power trip because they work at this establishment.
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February 2023 by MoneyBagg_Garcia 510
Got falsely accused of shoplifting of beer while I was trying to buy some energy drinks. The big lady with the glasses is rude and disorganized and the other lady with the bun. Poor customer service and also lack of good quality drinks. Alongside with me getting kicked out due to poor customer service and employees.It’s like these two have a power trip because they work at this establishment.
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February 2023 by Prisco S.
Walgreens pharmacy is a joke. I waited in drive thru for 40 minutes just to take a simple test. This branch needs to permanently close. Such a waste of time for those who are actually sick and need their medications. Pharmacy are completely inadequate and don't understand the idea of time management. Also this isn't the first time I waited this long In the drive the drive thru. On multiple occasions this has happened.
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February 2023 by Sam M.
Seriously, a pharmacy that is open M-F 9-6. closed on weekends and during the middle of the day for lunch. Only 1-2 people working.There is supply Is very low but when you do find something you get to play hide and seek with the staff.
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January 2023 by Karissa K.
Terrible pharmacist, she is beyond rude and needs to retire, because of her alone I stopped coming to this location and now pick up my meds at rite aid with no issue. Skip this Walgreens for your meds the staff in the pharmacy department is fine, if you do get your meds there you're better off skipping the consult with her after you get your medication.
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December 2022 by Ryan Clark
The pharmacy lines are long and slow; they seem terribly understaffed. The website will say that your order is ready for pick up, but it's not. Even after waiting in a long line, you have to wait AGAIN while they actually fill your order. Use another pharmacy if you can.
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December 2022 by maya F. Davis
Do not come here. The pharmacy closes whenever they are short staffed which apparently is every other day. I’ve had to fight to get my daughters medication at 4pm, 2 hours before they’re supposed to close, because if “staffing issues”. I was just turned away from getting my flu medication again even though I was here 2 1/2 hours before closing. They don’t have it together and it’s the customers who have to suffer as a result. They need a major management overhaul or to start using robots instead of short staffed, unreliable pharmacist. Reviews don’t lie in this case?
